Crowne Plaza London - Kingston offers river views and a welcoming environment. Guests enjoy convenient dry cleaning services and a 24-hour gym. Three Sixty restaurant serves kids' meals, while the lobby provides complimentary coffee, tea, and newspapers for a relaxing break.
Located in Surbiton, Crowne Plaza London - Kingston by IHG is in the business district and on a river. Natural History Museum and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Hampton Court Palace and Kensington Palace. Looking to enjoy an event or a game? See what's going on at Twickenham Stadium or Wembley Stadium. Looking to get your feet wet? Sailing and boat tours adventures can be found near the property. Visit our Surbiton travel guide
Consider a stay at Crowne Plaza London - Kingston by IHG and take advantage of dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, Three Sixty, features children's meals. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks include:
Full breakfast (surcharge), self-parking (surcharge) and express check-out
Express check-in, a ballroom and concierge services
Free newspapers, coffee/tea in reception and meeting rooms
Room features
All 121 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and air conditioning.
Extra amenities include:
Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with shower/bath combinations and free toiletries
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Height restrictions apply for on-site parking
Secured, covered parking on site (GBP 10 per day)
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 18 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Three Sixty
Things to do
24-hour gym
TV in common areas
Family friendly
In-room cot
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services
Business services
24-hour business centre
4,004 square feet of conference space
Computer station
Meeting rooms
Outdoors
On a river
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Wheelchair-accessible parking
More
1 building
4 floors
Ballroom
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Blackout drapes
Free cot
Hypo-allergenic bedding
Pillow menu
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Heating
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 30 per pet, per day
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 50 per night
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: from approximately GBP 18 per person
Covered self-parking fee: GBP 10 per day
Pet fee: GBP 30 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: GBP 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Kingston South
Holiday Inn Kingston South London
Holiday Inn London Kingston
Holiday Inn London Kingston South Hotel
Holiday Inn London Kingston South Hotel Surbiton
Holiday Inn London Kingston South Surbiton
Holiday Inn South Kingston London
Kingston South Holiday Inn
Kingston South London
London Kingston South
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Surbiton, Surrey
Crowne Plaza London Kingston
Holiday Inn London Kingston South
Crowne Plaza London Kingston an IHG Hotel
Crowne Plaza London - Kingston by IHG Hotel
Crowne Plaza London - Kingston by IHG Surbiton
Crowne Plaza London - Kingston by IHG Hotel Surbiton
Frequently asked questions
Is Crowne Plaza London - Kingston by IHG pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 30 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Crowne Plaza London - Kingston by IHG?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza London - Kingston by IHG on 29 Mar 2026 start from ฿2,865, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Crowne Plaza London - Kingston by IHG?
Self-parking is available for GBP 10 per day. Limited spots are available.
What time is check-in at Crowne Plaza London - Kingston by IHG?
Check-in start time: 3 PM; check-in end time: midnight.
What time is check-out at Crowne Plaza London - Kingston by IHG?
Checkout is at 11 AM.
Where is Crowne Plaza London - Kingston by IHG located?
Situated in the historical district, this hotel is within 3 miles (5 km) of Hampton Court Palace, Richmond Park and Thames River. Chessington World of Adventures and Kempton Racecourse are also within 6 miles (10 km). Surbiton Station is 18 minutes by foot and Thames Ditton Station is 20 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Crowne Plaza London - Kingston by IHG Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lovely refurbished and spotlessly clean hotel & room. Good value standard rooms with quality beds, bathroom & temperature control. Excellent quality & value breakfast. All the staff were very professional & friendly. Definitely recommend.
Staff excellent, couldn't do enough to help. Room clean and well presented with all needed for a very comfortable seamless and excellent stay. Breakfast was great, good selection, service. Parking available on site and very reasonable. Great stay would definitely stay in and IHG hotel again, Thank you
Great service from John on reception.
Room was clean and modern for a standard room. Tv included ability to cast from phone which was ideal. Lovely overnight stay. Will definitely stay again.
Some cons, AC could circulate room a little better
Link to restaurant menu didn’t take me to correct site so couldn’t view menu from room.
Nothing to complain about. Works well ... smooth check in and check out. Car parking no problem. Hotel generally in reasonable condition and clean. Room comfortable and clean - good powerful shower. Buffet breakfast good.
Clean room, quite small, not alot of room to move around.
Breakfast nice, but need to pay separately on the morning (wasn't aware it wasnt included in room fee). £30 for 1 adult and 1 child felt overpriced.
Car park is not attached to hotel, need to walk through an industrial estate to get to it, this felt very unsafe as a solo female with a small child at night as it was deserted.
Spaces in car park VERY small.
John on reception was exemplary, so helpful, professional and greeted us with a huge warm smile. He is a credit to the company. Our room was spotless. The bed was fabulous- did not want to get up as soooo comfortable. Great, powerful shower. Quiet surroundings.
Diana
Stayed 1 night in Jun 2025
8/10 Good
Verified traveller
2 Jul 2025
One lift out of order, stairs dirty as work going on and pest control in action… told not to use them, glasses and crockery left outside bedroom doors for far too long, no hot water only option for tea available at breakfast.
However, staff very friendly and helpful, room good, bed good, breakfast good.