Surprised ! :). The room was wonderful and beautifully decorated, very functional, excellent ratio price vs. what you obtain. Check in experience fast and really kind. They allowed us to check in a bit earlier which was absolutely convenient for us. Very convenient location at 15 meters from MANSION HOUSE underground station, also close walking from different points of interest. We really enjoyed the stay there and definitely would return to this property as long as the price keeps competitive. The only few little recommendations would be 1) please include napkins salt/pepper bas in the kitchen amenities. 2) For non-European visitors would be nice to include some basic instructions such as which trash bag use for which waste, how to turn on the towel heater, etc. please don’t make assumptions, not of all us are familiar with simple things. Finally check out was quick and easy. Thanks for making my wife and myself very comfortable in our stay at London. :)