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"Great hotel. "

"This was a convenient hotel that was reasonably well appointed. Rooms were fine and quite comfortable. The challenge for us was the variable degrees of hostility of staff on desk. When we arrived on Friday 24th April night, one almost felt like one was troubling the surly staff. And I'm sorry to say, if we don't want breakfast, we don't want it. Continuing to mention it will almost make us double down. Check out was wonderful. A lovely, friendly young man helped us. He put our bags away, to pick up later. When we called back, late 26th afternoon to pick them up, the young lady was lovely. However, we witnessed others checking in & there eas clearly more surliness and hostility. It doesn't take much to be pleasant. Do better, folks. "

"Everything met my expectation"

"Overall, the property was clean and well maintained. The staff was polite and excellent. Only complaint was that it was a bit hot at times and air conditioning would have been nice."

"Friendly , helpful staff. Stayed 2 nights prior to flying home from Edinburgh. Our only problem was that the shower sprayed onto the floor no matter how hard we tried to protect it. Not a big deal for us, but created extra wet towels for staff. Excellent breakfast, but need additional coffee service as the line was sometimes long to use 2 coffee machines. Coffee urns for regular and decaffeinated pre-brewed could solve this problem. Beautiful renovated restaurant/ bar with very attentive staff. Loved it!"

"Hotel was so nice, and the staff was absolutely fantastic - particularly David at reception who went the extra mile for one of guests 50th birthday "

"Breakfast was great. Even the early risers option was quite good 👍 "

"Breakfast was excellent as were reception staff and cleaning staff. Had one issue with barman who refused to let one of our party drink his pint in the bar . "

"Furniture in our room was torn - leather chair torn, no curtains and there were workers outside our window. Hotel was under renovation. Bed back boards pleather was rubbed off (both beds). One of the teo elevators was down during our entire stay and the one working elevator was slow. Great location and the public spaces were very well kept. "