"We booked 4 rooms but upon arrival we were allocated 4 accessible rooms. We were told this was because all 'Expedia' bookings are automatically allocated accessible rooms. I find this very odd seeing as this has never happened to us before at this hotel."
"Fab location, great hotel, everything accessible with ease. All the staff are lovely, welcoming & professional. Oana went above and beyond beyond, personable with a can do attitude. Highly recommend"
"Lovely hotel, lovely rooms, lovely staff. Location is excellent, close to station and city centre. Parking is limited but Q-Park Sovereign Square is 10 mins walk away and discounted."
"Not required.
Checking was excellent.staff had good customer services and sense of humor.
Everything was really good.
But room had dust behind funitures.
Phone unplug from the wall
Tv was not connecting but technique support was excellent
"
"Coffee machine and fridge excellent n the room, unfortunately the bed was tucked away in the corner making it difficult to even get in. The parking was expensive which wasn’t great, I did find much cheaper parking on the street. Staff friendly and helpful, on the whole it was a nice stay"
"Great location not far from the train station.
Room was clean and spacious.
Highlight for us was the selection of gluten free breakfast, being coeliac this is hard to find but they were excellent and made fresh food upon request also."