"The room is ok, but one of the curtains was torn.
We missed out a paid dinner, because the information provided was inaccurate.
Also not enough lighting in the bedroom and was locked out of the main building within any notice."
"Clean room small double bed we asked the cleaner on day 2 to call back in half an hour while we went for breakfast but they never came back
Shout out to Jessica the waitress for being so attentive and pleasant also too jj and Sam behind the bar"
"It’s a lovely old building with lots of character. Definitely needs some TLC but we enjoyed our short stay. Didn’t see the entertainment so can’t comment on that. Staff were ok but probably a bit lacklustre, the lady who checked us in for breakfast was nice, the bar tender was pleasant. Check in staff could have been more cheerful and welcoming. However would definitely come again. Breakfast was good."
"Overall a great place for families with pleasure beach being about 15 min walk. Tram stop located within 5 minute walk also provides access to the whole of Blackpool.
Staff very friendly and helpful nothing was too much of an ask. Both breakfast and the food menu our very limited and there isn’t much variety. This is same on kids menu. Hotel was very clean and modern.
Room itself is standard size clean with a big bathroom. Very clean and modern again. Only downsize is there isn’t much storage room.
Our toilet seat was faulty but when we mentioned it they where quick to apologise and said they’d get maintenance to sort it.
Parking is limited and if you want to park in the car park it’s £12 pounds a day. There is free parking outside the hotel on the road but it’s very limited .
Overall though excellent value for money and a pleasure staying.
"