"Location is great!! Very clean and quiet
Nice relaxing place, great breakfast too
Few places, like some doors and patio screens require updating
Overall, great place to relax "
"I have been to Big Bear many times and this stay was the best. Very unique property nice cleanly rooms and very quiet even though it sits on the Big Bear Blvd. Cold plunge, sauna, horseshoes, bean bag toss and a pool. Close proximity to the village for dinner and close to both ski resorts. Will definitely stay there again! "
"My husband and I stayed at Ottos Chalet for our wedding anniversary. Property was so stunning and the home was spotless. Location is convenient and close to everything you need. We loved the fact parking was private and easy to access (can fit 2 vehicles). On top of that service was amazing and staff on the phone were friendly. Husband and I are already planning our next visit. "
"Small and safe place to stay. The place is not fancy but the room was clean, bed comfortable and good size for one night as a couple. Has a nice place outside to have some time in nature. Quiet place to relax. I would come back if you need something affordable just to sleep in after long walks runs and be around the city. "
"This is a beautiful property with super cute cabin rooms and suites. They have a heated pool, hot tub, and basketball court. Parking is free. There's breakfast of bagels, muffins and breads in the check in building. We just stayed one night and it was perfect for us."
"Everything was wonderful except for the beds. Every bed was so soft it was hard to sleep in any bed. It was clean and quiet. Cool Cabins took really good care of us. Anything we needed or asked for they were on it. Loved that! The carpet needed a good cleaning also there were spots everywhere."
"The property was not as advertised.
- cobwebs everywhere! Upon entry, I walked into multiple cobwebs. The place was dusty and looked like it had not been cleaned in a very long time.
- both patio decks were filthy. They were so dirty that they were unusable. Especially the grill.
- The house was extremely hot! Both upstairs and downstairs were like a furnace. Even with opening doors and windows, it was an oven. Do not come here, especially in the summer.
-Towels were dirty with dust marks on...
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