2/10 แย่มาก
leonard
เดินทางกับคู่รัก
15 ก.พ. 2026
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Shower curtain rod was pulled out of the wall and falling down an unusable. Toilet easily plugged plugged up and had a plunger setting next to the toilet. First hotel we have ever stayed at that that had a plunger setting next to the toilet which should have been a clue! You can feel the coils in the mattress which made it difficult to sleep. The night lock on the door was missing the part the arm attaches on the door. When leaving I wanted to tell the attendant at the front counter that the toilet was not able to be unplugged with the plunger and the shower is unusable but no one was at the front counter. Waited 5 minutes but no one showed up. Tried to call Extended Stay America customer service number but was closed apparently on the weekend. There is no direct number to the hotels front desk to tell them of the problems we had. Sorry with left them with a plugged toilet. I will try to speak with Extended Stay America customer service dept. tomorrow. Hoping I am not charged for the shower curtain rod pulled out of the wall. I took photos of the damage and the door lock part that’s missing..
leonard
เข้าพัก 1 คืน, กุมภาพันธ์ 2026
