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The Burton Hotel and Cloud Nine

3.0 star property
Hotel in Kington with full-service spa and free breakfast

Choose dates to view prices

The Burton Hotel and Cloud Nine welcome visitors with genuine hospitality. Guests start their day with a full breakfast, enjoy mini golf, or find quiet moments in the garden. The Cloud 9 Spa offers rejuvenating treatments, while the Restaurant serves flavorful local cuisine.

Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is ฿4,418
฿5,302 total
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, individually decorated, individually furnished

Triple Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2018
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
1 Mill Street, Kington, England, HR5 3BQ

What's nearby

  • Hergest Croft Gardens - 14 min walk - 1.2 km
  • Small Breeds Farm Park and Owl Centre - 4 min drive - 2.4 km
  • Westonbury Mill Water Gardens - 10 min drive - 10.3 km
  • Hergest Ridge - 13 min drive - 6.1 km
  • Herefordshire Raceway - 16 min drive - 17.2 km

Getting around

  • Leominster Station - 20 min drive

Restaurants

  • ‪The Harp - ‬7 min drive
  • ‪The Burton Hotel - ‬1 min walk
  • ‪Border Bean - ‬1 min walk
  • ‪Boat Inn - ‬13 min drive
  • ‪Wine Vaults - ‬1 min walk

About this property

The Burton Hotel and Cloud Nine

Property highlights
You can look forward to free full breakfast, mini golf and a garden at The Burton Hotel and Cloud Nine. Treat yourself to a massage or a manicure/pedicure at Cloud 9 Spa, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • A front desk safe, massage treatment rooms and multilingual staff
  • Smoke-free property, a banquet hall and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • Electric kettles, heating and daily housekeeping

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Exterior

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  • Breakfast included
  • Spa
  • Pet-friendly
9.6 out of 10, Exceptional, 74 reviews
The price is ฿3,888
฿4,666 total
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Burton Hotel Cloud Nine Kington
Burton Hotel Cloud Nine
Burton Cloud Nine Kington
Burton Cloud Nine
The Burton Hotel Cloud Nine
The Burton Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel
The Burton Hotel and Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel Kington

Frequently asked questions

Does The Burton Hotel and Cloud Nine have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Burton Hotel and Cloud Nine?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at The Burton Hotel and Cloud Nine on 20 Nov 2025 start from ฿4,418.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Burton Hotel and Cloud Nine pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Burton Hotel and Cloud Nine?

Self-parking is free at this property.

What time is check-in at The Burton Hotel and Cloud Nine?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Burton Hotel and Cloud Nine?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is The Burton Hotel and Cloud Nine located?

Situated in Kington, this spa hotel is 0.7 mi (1.1 km) from Hergest Croft Gardens and within 3 miles (5 km) of Small Breeds Farm Park and Owl Centre and Hergest Ridge. Saint Stephen's Church and Westonbury Mill Water Gardens are also within 6 miles (10 km).

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Reviews

The Burton Hotel and Cloud Nine Reviews

9.2

Wonderful

9.2

Cleanliness

8.0

Location

9.6

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 177 out of 273 reviews
Rating 8 - Good. 79 out of 273 reviews
Rating 6 - Okay. 14 out of 273 reviews
Rating 4 - Poor. 3 out of 273 reviews
Rating 2 - Terrible. 0 out of 273 reviews

Reviews

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team and lovely stay - The girls at reception were so helpful and sweet, exactly what we needed, thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very helpful and the room was very clean and the choice of evening meals was really good
Stayed 2 nights in Oct 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three day trip

We stayed in the modern annex next to the hotel, the facilities were excellent and it was lovely to be able to use the swimming pool in the spa.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

my stay at the Burton Hotel

Fab hotel very clean our room was really nice and quite. Highly recommend the pool and sauna. Friendly staff who went above and beyond to help.
Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here regular Lovely staff and food
Stayed 1 night in Sep 2024

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best place to stay

great place with great staff very friendly great facilities
Stayed 2 nights in Feb 2023

8/10 Good

Dominic

Liked: Cleanliness, staff & service, room comfort

Everything is good, staff were great.

The hotel highlights are the staff. All young but all so incredibly professional and helpful. The room we had was in a newer block and the room was good. It had a Separate patio area. Bed was comfortable. The shower floor did become very slippy when wet and a lot of water does escape from the shower onto the bathroom floor. We tried the restaurant and the food was good and reasonably priced. Breakfast is also included and again was good. We also used the leisure facilities and had a good swim in the pool. The bar was large and very reasonably priced. The town of Kington is a bit tired. Quite a lot of empty units but if your looking for a reasonably priced room and the location works for you I would say give this hotel and the incredible staff a go.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great swimming pool
Stayed 2 nights in Apr 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming hotel. Lively staff who really cared about their guests. I would stay again.
Stayed 1 night in Oct 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel & Lovely Staff

What a lovely hotel this is and all the staff are just so helpful and friendly
Stayed 3 nights in Jul 2022

8/10 Good

Ibrahim

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and service good
Stayed 1 night in Jun 2024

10/10 Excellent

Dr Richard Baynham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent new build area, great walk-in shower

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Very friendly, helpful and warm welcome. Lovely comfortable room. The food at breakfast and in the restaurant in the evening was very tasty. Superb pool, jacuzzi, steam room and sauna which we made good use of! We had a lovely relaxing weekend. I would definitely recommend a stay here!
Stayed 2 nights in Feb 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
The property is old, but pretty well kept. The bar and dining were very good, and the attention of the staff was excellent. I do wish the wifi would have been stronger, as I couldn't use it from my room, and had to go downstairs to use it.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great getaway for all ages.

A lovely weekend away. The hotel was easy to find with plenty of parking. All members of staff were welcoming, informative and friendly. The room and on suite were perfect; a good size, clean and the beds were comfy. The food (breakfast and dinner) was delicious with a good selection of dishes, the small plates being perfect for children. My nieces' (who is 8) favorite part was the swimming pool which was a great size, nice changing rooms and towels provided. The perfect place to stay and enjoy Herefordshire and Brecon area.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

I stayed in Room 14 which is a single room, it was spotlessly clean and the bed was really comfy. The staff at the hotel were fabulous and made the stay very enjoyable. The pool is nice and I can recommend using the spa and having a massage with Gemma. My shoulder had been stiff and locked up for some time and Gemma sorted it out for and I have my flexibility back. The food in the restaurant was delicious.
Stayed 3 nights in Feb 2023

8/10 Good

james

Liked: Cleanliness

Could be more inviting if brightens up.

Pros. Clean, food good, staff pleasant. Cons. Old building with uneven floors. Reception, bar and dining area’s reasonable, bedrooms on the small size. The hotel basically needs brightening up, e.g new carpets throughout. Bedrooms, please get rid of the dated pine furniture. Could be more inviting, although as stated was clean and enjoyed the food.
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort

Comfortable but dated room, lovely spa

Met up with a friend and stayed in a twin room which, while being dated, was comfortable. Bedding and curtains obviously newly replaced. Shower was hot. Complimentary toiletries were a bit sad - make sure you bring your own. The lift was out of order and the stairs were narrow and steep to the second floor. The pool was nice and we spent time there relaxing. We ate in the bar. Food was tasty and hot. Staff were all very pleasant and service was good. We got a good deal but I wouldn’t pay more.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness

Poor quality room

The spa was very nice and modern but our room was nothing like the pictures on their brochure. It was more like your grannies spare bedroom. Not the luxury we expected.
Stayed 1 night in Feb 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short (one night) stay but thought the hotel was great. We had free parking right outside our room which came with standard amenities and was spacious. Every member of staff was so friendly and helpful, just so accommodating. We were ready to book in for a family swim session but were so pleased it was free as we were guests, the pool area is lovely and has a lovely hot tub/ sauna. They provided all towels for the spa too so no need to bring your own from your room. We booked in the restaurant and had no issue booking in with a high chair for our 1yr old, we ordered a light bite for her and the chef was happy to make it smaller for her - they offered this without us requesting. Breakfast was great, help yourself to fruits/drinks/toast and then order a large plated breakfast from the menu - lots of choice and all really tasty. The only thing was that our room was absolutely boiling and we could only open a patio door to let some air in, which was fine until we wanted to sleep as it was a fairly climbable wall by the outside road and didn’t feel it was wise to leave it open all night while we slept. Perhaps there was a way to keep it ajar without it being opened from the outside and we didn’t realise. Overall though, the staff were just super friendly and provided the best customer service, it really makes such a difference when staff are genuinely helpful.
Stayed 1 night in Sep 2024

8/10 Good

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Great staff.
Stayed 3 nights in Jul 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, room comfort

Poor check in check out but nice stay

We arrived for check in and it was a disappointment . We waited for 5 mins at the front desk when a local customer said no one’s been at the desk for ages you may want to ask the bar staff . So I went to the bar and the bar staff looked at me like I had 3 heads and said I don’t deal with that . So I asked who does and where are they . Again he just looked like I had 3 heads . So eventually after 20 minutes I googled the number for the hotel and phoned when the person who was on the front desk came out of the cellar . She couldn’t find our booking and had to check for it . She then showed us to our room which was very nice ( although the bath plug wouldn’t pull out to drain the water ) the food was very nice in the restaurant that night and at breakfast the next morning . The leisure facilities was also very nice with a pool and jacuzzi to relax in . It was very warm in the room but as it was one of the hottest days of the year that was the same everywhere . Upon check out we had another slight issue , a different front desk staff wanted to charge us for the room which we had pre paid . This was quickly resolved showing them the email receipt but again just let the whole check in check out part of it down massively.
Stayed 1 night in Jul 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Very friendly,helpful staff who went out of their way to make us welcome and comfortable. Lovely clean room, modern facilities. Pool was lovely. Pleasant town with history, plenty of walks in the area. Would thoroughly recommend this hotel.
Stayed 1 night in May 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, room comfort
Staff very friendly and welcoming
Stayed 2 nights in Apr 2025