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Hay's Wood Retreat

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Luxury
4.5 star property
9.6

Exceptional

Serene lakeside luxury with private decks

Surrounded by a serene lake, this retreat boasts individually furnished rooms with heated floors and private decks. Enjoy a terrace, firepit, and playground, along with high-speed WiFi and an electric car charging station.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Kitchen
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About this property

Hay's Wood Retreat

  • Luxury holiday park by the lake
  • You can look forward to a terrace, a firepit and a garden at Hay's Wood Retreat. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a playground and a business centre.
  • You'll also enjoy perks such as:
    • Free self-parking
    • An electric car charging station, a nature reserve and a TV in reception
    • 4 meeting rooms, a banquet hall and wedding services
  • Room features
  • All rooms are individually furnished, and boast comforts such as separate sitting areas, as well as thoughtful touches such as free WiFi and printers.
  • Extra amenities include:
    • Heating and portable fans
    • 2 bathrooms with separate baths/showers and hairdryers
    • 40-inch Smart TVs with streaming services and digital channels
    • Decks/patios, wardrobes/cupboards and separate sitting areas

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 4:30 PM

Front desk staffed during limited hours

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Firewood fee: GBP 5.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Frequently asked questions

Is Hay's Wood Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hay's Wood Retreat?

Self-parking is free at this property.

What time is check-in at Hay's Wood Retreat?

Check-in start time: 4:00 PM; check-in end time: 5:00 PM.

What time is check-out at Hay's Wood Retreat?

Checkout is at 10:00 AM.

Where is Hay's Wood Retreat located?

Situated on a lake, this luxury holiday park is 2.4 mi (3.8 km) from Middleton Hall Golf Club and 3.1 mi (4.9 km) from Caithness Crystal Visitor Centre. Adrian Flux Arena and Greyfriars Tower are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our 2night stay at Hays Wood. Our 2 bedroom was very comfortable clean and spacious. We did note that there was no laundry facilities in lodge or on site.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Rebekkah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Booked for a one night Stay at Hay’s wood retreat, After finding an absolute bargain on Hotels.com. After checking in and been given the keys to our little chalet, it is safe to say we have been completely blown away by how beautiful this place really is. Off the beaten track this place really is bringing you back to nature. The chalets are a great size, very comfortable clean modern and family friendly. I honestly cannot fault this place. I really hope I could book to come here again soon.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful site
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place beautiful setting
Stayed 1 night in May 2024
Verified

10/10 Excellent

Wisia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gen

Cannot put into words how fantastic this place is! A hidden gem that needs to be experienced / just a shame we could not stay longer
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jayce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025
Verified

8/10 Good

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Joanne

Stayed 2 nights in Aug 2024