Ubumwe Grande Hotel

4.0 star property
Travelers can soak in the outdoor pool or head to the rooftop bar for cocktails with panoramic views at this centrally located Kigali hotel

Choose dates to view prices

The Ubumwe Grande Hotel offers a perfect city escape with its rooftop terrace where guests enjoy coffee or cocktails while taking in the cityscape. The property provides in-room WiFi, attentive concierge service, and the practical advantage of free self-parking.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿5,045
฿6,403 total
includes taxes & fees
22 May - 23 May

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About this property

Ubumwe Grande Hotel

  • Upscale hotel
  • An airport shuttle, a rooftop terrace and a coffee shop/cafe are just a few of the amenities provided at Ubumwe Grande Hotel. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool
    • Free self-parking
    • Free bike hire, a round-trip airport shuttle (surcharge) and meeting rooms
    • A front desk safe, a 24-hour front desk and concierge services
  • Room features
  • All 153 individually furnished rooms boast thoughtful touches such as pillow menus and laptop-friendly workspaces, as well as amenities such as free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Baths or showers, hairdryers and shampoo
    • Daily housekeeping, desks and phones

Similar properties

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in fee: USD 150

Late check-in subject to availability

Late check-in fee: USD 150 for check-in between noon and 8 AM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

7 children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 40.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 30 per person (one-way)
  • Early check-in fee: USD 150 (subject to availability)
  • Late check-in fee: USD 150 for check-in between noon and 8 AM
  • Late check-out fee: USD 150 (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
Tax ID - 106324073
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Ubumwe Grande Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ubumwe Grande Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Ubumwe Grande Hotel on 22 May 2026 start from ฿5,045, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ubumwe Grande Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ubumwe Grande Hotel?

Self-parking is free at this property.

What time is check-in at Ubumwe Grande Hotel?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Early check-in is available for a fee of USD 150 (subject to availability). Late check-in is available from noon to 8 AM for a fee of USD 150.

What time is check-out at Ubumwe Grande Hotel?

Checkout is at 11 AM. Late checkout is available for USD 150 (subject to availability).

Does Ubumwe Grande Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 30 per person applies.

Where is Ubumwe Grande Hotel located?

Situated in Kigali, this hotel is within a 15-minute walk of Union Trade Center and Kandt House Museum of Natural History. Ntarama Church and Club Rafiki are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

9.2

Location

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 109 out of 168 reviews
Rating 8 - Good. 33 out of 168 reviews
Rating 6 - Okay. 13 out of 168 reviews
Rating 4 - Poor. 8 out of 168 reviews
Rating 2 - Terrible. 5 out of 168 reviews

Reviews

Verified

10/10 Excellent

Oluwafemi

Liked: Cleanliness, staff & service, amenities
The staff were extremely pleasant and very helpful. The hotel was clean throughout. I will definitely come again.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Dorinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great amenities and great staff.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was great, service and staff were friendly and efficient.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and staff. Great mattress. Excellent croissants. Very walkable to many offices/shopping places nearby
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and welcoming They provided quick prompt service
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Charlesworth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. We felt very safe.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Aharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel

Second time I'm staying in your hotel and I like the friendly atmosphere. I enjoyed my time with you
Stayed 4 nights in Feb 2024
Verified

8/10 Good

castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with good service. Reasonably priced
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
My first time visiting Rwanda and the staff at Ubumwe were very pleasant and nice. The facility is clean and located in an area with a lot of shops.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Jokubas

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with rooftop pool and gym. Rooms and apartments are available for larger groups. Right next to Kigali city market - 5min walk. Great staff. There is some construction in the area, so check for your room location.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience @ Ubumwe Grande Hotel.

I had a wonderful time during my 4- night stay at Ubumwe Grand Hotel. Lovely service, comfortable rooms and very pleasant staff. Manzi ( Roof top Restaurant staff) was exceptional. Also the hotel has an amazing roof top view of Kigali both during the day and at night. I would highly recommend Ubumwe Grande Hotel in Kigali to anyone visiting Kigali. Kigali is indeed a lovely, clean city. I plan to stay at Ubumwe Grande Hotel when next I visit Kigali, Rwanda. Keep it up.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel

My stay was very comfortable, and the rooftop restaurant is wonderful. Nice to have a small fitness center, too. The outlets in my room tripped twice, but maintenance was quick to reset them. A minor inconvenience. Universal outlets are convenient.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel in Kigali

Ubumwe is a central hotel in Kigali with all facilities. It was easy to communicate with them in advance about late arrival/check-in and pick-up from airport. My room was spacious with a nice view of the city. Breakfast on the top floor of the building is amazing, as you can see the sunrise while eating. Breakfast had a big selection of cold and hot food. Reception is always helpful. A young man there even helped me post my postcards from post office as the post office was closed on Saturdays and Sundays. Perfect and honest service that I appreciated a lot!
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Ley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Mark

Liked: Cleanliness, amenities
The location of this hotel is great, and it does appear modern and fresh
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the location to the views from our room, to the rooftop bar pool, highly recommend this hotel!
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Langton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was incredibly neat and the staff were very friendly
Verified

10/10 Excellent

Obiku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, location was ideal, friendly and efficiency staff
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubumwe has always been a top choice for my visits to Rwanda
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel because it has all the amenities a traveler wants.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay but am sure there is more value for money around.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and very clean. The staff is super helpful and very friendly. You have to go to the roof top open air restaurant- it is gorgeous and the food is excellent. The view of the city is amazing! Don’t miss it! Also the breakfast is very good! A wide variety and very healthy!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and multiple good dining options. Especially the rooftop. Staff truly lovely people, so nice and helpful.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, comfortable bed, and shower! Highly recommend.
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Nov 2024