"Bee, at the front desk, was fabulous. I made a major date error in reserving an elephant sanctuary tour. I discovered this well past time for a pick up. I went to Bee at the front desk, hoping that something might be salvaged. 5 minutes later, VIOLA! Booked, paid. 5 minutes after that we were on our way. Talk about saving the day! It was a great adventure with the elephants and the other folks on the tour. Just an outstanding performance by Bee! Thank you so much."