"I had to change room twice : AC was not working upon check-in. Second room had some clicking noise which I bothered me. It became more obvious late at night so staff couldn’t figure out what was wrong. Door lock and my safe had battery issue. I had to call front office for those occasions.
Other than these issues, staff were very polite and helpful. I highly recommend a bike tour run by the hotel. It was a great way to see surroundings while staying active. The tour itself was informative and beautiful."
"We went as newly married for honeymoon. Such an amazing place, on the beach. Plenty of areas to relax in, the rooms are luxurious and super clean. Staff went above and beyond with cleaning and making the room special for birthdays. We did the kissing booth private dinner and Thai cooking class which comes with a private chef and waiter. Totally amazing. Shoutout to Wallie who was our waiter. He went above and beyond. Highly recommend"
"It had a very relaxed vibe. Everything was clean and tidy. Staff were very helpful and happy. Overall a very good resort i will definitely stay at again"
"The Waters Khao Lak located close to the beach (5 min walk) the Bang Nang markets (under 5 min walk) and many small stalls. The pool access room was spacious, comfortable and well appointed. Staff were friendly and accommodating. We had a wonderful week there and would stay again in the future."
"Clean room with a great view, excellent facilities including lovely pools and a well-equipped gym, plus a very satisfying breakfast. The staff were friendly and welcoming throughout our stay. We thoroughly enjoyed ourselves and would happily stay again."
"Highly recommend going here.
Awesome hotel with professional staff and great facilities.
Room is really nice with soft bed.
Good restaurants and awesome surroundings."