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"Very clean and comfortable. "

"Place was a dump. Toilet didn’t work properly, television didn’t work, remote needed batteries, wifi didn’t work properly. The food menu wasn’t even close to the pictures on line. It was run down and was a disaster. We paid for two nights but checked out after one. Only positive was Claire the manager. "

"Staff were all really welcoming and friendly. Nothing was too much to ask. Every appeared to enjoy being there and liked their work. The cabin we stayed in had everything we needed. The swimming pool was warm the kids had heaps to do. The location by the lake was perfect. We'd definitely return. "

"Great stay"

"Room was clean, well presented and comfortable, staff welcoming and location was close to everything. Enjoyed our stay😊"

"We really enjoyed our experience thanks."

"Great location, friendly staff "

"Very beautiful view which would be hard for us to leave the room. Very tranquil that what we only were able to hear is the birds singing. Very yummy meals and excellent staff and services. "

"Everything about the Com Plex was excellent the stuff, room, and parking. Highly recommend "

"great location, restaurants in walking distance"

"One of the friendliest welcome and check in from hotel staff. Quick shout out “Onnie” (spelling?). She made our day each day with her bright smile! The accommodations were adequate for a group of 4. The kitchen was also well equipped "

"The rooms were spacious and clean. Great size spa tub. And very friendly service. Also close (walking distance) to Kopeopeo shops etc We will definitely come back, and recommend this place to anyone looking at staying in Whakatane. "

"The room was clean and meet expectations. "

"Air conditioner right over the bed but otherwise comfy and clean"

"Very clean and tidy staff awesome as would stay again"

"Very nice clean room , friendly staff "

"Yes"

"Room was clean and tidy. However the drive way was so steep that our standard Corolla grounded so hard we had to park at the McDonald’s next door a higher SUV tho would be ok can I suggest that if possible the top of the drive be flattened a bit. The house was very good value and the instructions spot on so aside from the drive a very good value for money stay Thanks"