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"Extremely clean room and very spacious in the premium room. Staff was friendly. WiFi worked ok. TV did not work. Bathroom clean and great shower. Breakfast was many choices and plentiful. Roof top Dining with great city view. "

"The staff were extremely pleasant and very helpful. The hotel was clean throughout. I will definitely come again."

"Beautiful property. Welcoming and kind staff, many amenities. Location is great. Rooms were excellent. Breakfast each day offered something for everyone. So many options to choose from. Jude at front desk was so helpful. Frank and Jean Pierre at the main bar went above and beyond! Cecile and the rest of the staff in the Executive Lounge were an amazing. Cecile, especially, made it a point to welcome us and offer suggestions for sites to visit. She made sure we felt at home! Vianney was also...

"Impeccable: wonderful staff, cleanliness immaculate , friendliness, comfort and an awesome breakfast buffet. "

"This was a fantastic place to stay the staff was great very attentive. The location was great close to amenities and quiet. The one complaint I would have is the breakfast was okay and the menu very limited, but overall I will be staying many more times."

"This is a great hotel that is pretty close to the airport. The amenities include free laundry service (in 3 days) and free massages. I highly recommend this hotel."

"Staff was excellent, beds very comfy, bathrooms clean, wifi was fast enough for conference calls "

"Grazia Hotel is a perfect place to stay in Kigali! In a central location right near the Genocide Museum and a supermarket. The pool is refreshing, great breakfast with heaps of variety, a wide range on the menu and a great rooftop bar! Highly recommend!"

"Overnight stay before travelling to Akagera. Very pleased with my choice of hotel, could not fault it 😊"

"Very courteous staff, very grea faciliand very nice food !!"

"Great"

"Simple but very nice place! Great location, attentive staff, breakfast and clean. Definitely great place to stay if you are going for work or short stay. "

"Luma & Lua! Unique is an under statement, service delivery was top-notch, the stay was worth every dollar i paid. I am definitely recommending to family and friends and this will be my go-to place whenever i'm in Kigali. Thanks :)"

"Rooms were great, staff friendly and helpful with early check-ins/late check outs. Restaurant on site served great food. Free laundry was a bonus as was the table football and the beautiful birds near the outdoor seating area. Only issue was taxis - hotel had a driver but he was really expensive and we had to plan ahead for pick up and drop off"

"great service "

"Amazing location and for the new years was a perfect stay. Amenities in the room a re great"