"Property is not as clean as we would have liked. Found several hairs on towels and in the shower that were not ours. The breakfast was just okay. Both mornings there was a pancake machine but no pancake batter. Very kid friendly. The pool was fun for the kids and the hot tub was nice and hot. Staff was nice and provided extra towels and blankets when we asked."
"Ventilation may need to be looked at. Both nights my restroom started to smell like someone was smoking in there. Not sure if the smoking rooms vents are connected but the smell was very noticeable."
"This was our first experience at a Westin resort. The hotel itself was great. Lots of stuff on-site.
The hotel was pretty clean. The restraunts and stores are not open at the the time they said they were open. The pool area needs some remodeling. There is no place to lay out near the shallow end where my kids were. Too old to hold in the pool but they are not the best swimmers. Didn't feel comfortable foer how far I was from them. There were no cushions on any chairs or bennches until the last day there. There was no towels multiple times. There were young kids in and out of the hot tub and eventually an accident and they had to shut down the hot tub. There were kids fighting beating and hitting eachother and laughing. I had a kid scared hiding in the corner on the inside pool area
A large group of adults eating and throwing wrappers all over the floor and smoking pot. Not necessarily a hotel issue but there definitely needs to be some manning of the pool area to keep it kid friendly."
"I stayed at this hotel back in 2016, and it was a great place to stay at the time. During this recent visit, I noticed the hotel could really use some TLC and updates. The location is still excellent, with lots of great restaurants and places nearby, which is definitely a plus. However, the hotel itself feels a bit worn down now, and the staff could be a little friendlier. Overall, the location is the best part of the experience."
"Everything about the stay was phenomenal. This is an excellent location that allows you to see all of the city and come back and unwind outside of the city bustle. "
"Stayed for 3 nights for a convention, was glad for my choice as it was economical and convenient for my needs. Good breakfast, Good staff. Room was clean and hotel restaurant was good."
"My stay was great. Room was clean, great view. Hotel was very nice, staff very helpful and accommodating, variety of food and snacks at the lobby.
Shrimp tacos at the bar were delicious."