โรงแรมและที่พักเวสต์ พอร์เทจ

"I booked the hotel considering that kids can enjoy the pool but it was under cleaning and not available to use."

"The place was in a nice location & staff were very friendly"

"It’s been a long time since I’ve rated a stay low. I always take time to look at ratings prior to booking. Surprised this location was a 9/10. It all started at check in, the two gentlemen working the desk were a bit odd to be working a front desk. They seemed a little out of it. They couldn’t figure out which rooms others have been booked into so they were going to rooms to check if anyone was in there already. They lost our paperwork and keys multiple times at the front desk while checking...

"Very disappointed with the check-in process. It seemed as though the young man at the desk wasn't very proficient in his job. Also, I stayed on the 4th floor and had no hot water without waiting several minutes. Also, I wasn't informed that there was an ice machine on the 3rd floor so every time I need ice had to go the first floor."

"Love how clean and quiet it is. I asked to have my shower soap refilled b"

"Breakfast was the only decent thing about this place."

"So comfortable and spacious. Everything is so well thought out. All the staff was so helpful and friendly, from the restaurant aft to the front desk. Amenities are accessible and look inviting. One of the best places to stay!"

"The elevators were not operational, so all trips even with luggage were by stair. The room air conditioner was very noisy. Most of the breakfast items were unavailable, including yogurt, milk for the cereal, pancakes, tea, etc. This was despite there being places for these items on the buffet, with signs indicating they were unavailable."

"- very good breakfast but was over before the time mentioned by the hotel. Front desk person was very adamant about not replenishing the breakfast. - would have liked to have a fitness center on site. Other than that, stay was great!"

"Everything was really good"

"The lobby smelled awful, like an old mop and dirty water. However, it was only the lobby. Rooms were spotless. Beds very comfortable. Very convenient to the highway and our venue. Breakfast was OK, food was cold. Employees were friendly."

"The place is under construction. It would have been nice to know that before we booked"

"Clean new facility. Breakfast was included. It was great for an overnight stay."