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Mercure Tangerang BSD City

4.0 star property
A city sanctuary where travelers can relax in garden surroundings while enjoying international dishes and planning outdoor adventures like biking through town

Choose dates to view prices

Mercure Tangerang BSD City blends urban convenience with peaceful gardens and a playground. Enjoy international cuisine at Kitchen Yard, stay connected with WiFi, and use services like dry cleaning. Bike rentals help explore nearby attractions like The Breeze Shopping Center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is ฿1,710
฿2,069 total
includes taxes & fees
7 Jun - 8 Jun

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About this property

Mercure Tangerang BSD City

  • Upscale hotel near Aeon Mall BSD City
  • Located close to The Breeze Shopping Center and Indonesia Convention Exhibition (ICE) - BSD City, Mercure Tangerang BSD City provides a coffee shop/cafe, a garden and a playground. The on-site restaurant, Kitchen Yard, features international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • A 24-hour front desk, a vegetable garden and concierge services
  • Room features
  • All 157 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Rainfall showers and eco-friendly toiletries
    • LCD TVs with satellite channels
    • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Parking included
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The price is ฿2,052
฿2,483 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 605000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 302500 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately IDR 175450 for adults and from IDR 87725 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Mercure Tangerang BSD City pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Tangerang BSD City?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mercure Tangerang BSD City on 7 Jun 2026 start from ฿1,710, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Tangerang BSD City?

Self-parking is free at this property.

What time is check-in at Mercure Tangerang BSD City?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Tangerang BSD City?

Checkout is at noon.

Does Mercure Tangerang BSD City provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Tangerang BSD City located?

Located in Bumi Serpong Damai, this hotel is within 1 mi (2 km) of Aeon Mall BSD City, The Breeze Shopping Center and Indonesia Convention Exhibition (ICE) - BSD City. BSD Xtreme Park and Quantis Club are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 50 out of 94 reviews
Rating 8 - Good. 33 out of 94 reviews
Rating 6 - Okay. 7 out of 94 reviews
Rating 4 - Poor. 4 out of 94 reviews
Rating 2 - Terrible. 0 out of 94 reviews

Reviews

Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, friendly, great location next to Aeon mall.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful, rooms are very well adopted
Stayed 1 night in Aug 2024
Verified

8/10 Good

Nicholas

Liked: Amenities, property conditions & facilities
Towels smelled a bit funny. Aircon at the lobby cpuld be a little colder. Staff were super friendly and helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Excellent services and great location
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed by the service

Impressed by the top notch service at this hotel. The room is tastefully decorated and clean. Will stay there again.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

LAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service is very good . Always with a smile on. Room is clean. Location Just beside Tangerang BSD Aeon. Very convenient.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Amirin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located nearby the stadium I was watching a concert in! Aesthetically pleasing and clean too. One thing i’d add is a bathrobe in the bathroom but that’s it hehe
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Paul

Liked: Staff & service

Mercure BSD City, Hot food not served!

Hotel is nice, good parking and friendly helpful staff. However, breakfast was poor, most of the food was tasteless, cheap and the dishes that were supposed to be served hot were always stone cold. The other issue is towels; although clean, they are old and worn. Definitely not the standard expected.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Chuen Yin

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Service is slightly below average. Breakfast is disappointing
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

CHI FENG

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dwipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and good location. Easy to find good restaurants. They all near by.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a good memorable layover

I shall come back next stay : Year End...
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Luthfi

Liked: Cleanliness, staff & service, room comfort
NICE! I've checkin for this booking.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied customer

Relatively new hotel, all facilities and amenities are good, loved the semi outdoor swimming pool with glass roofing, room are comfortable and cozy, enjoyed our family staycation! Kudos to the hotel staff and managers.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Ee Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting a business hotel with a small room but it turned out to be a luxurious room with a sofa and huge bathroom! Everything was clean and comfortable, and the staff were all friendly and polite. The food at the restaurant was good, but the waiting time is fairly long. Overall an excellent stay.
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Masato

Liked: Staff & service
Disliked: Property conditions & facilities
Want to stay again if lower charge
Stayed 1 night in Jun 2024
Verified

8/10 Good

Lye Him

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and well keep. Near to aeon mall
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Widjoyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a Mercure but feel like stay in Grand Mercure

love staying in here, it is a brand new hotel, so everything feel like new. Room size is good (30m2) and come with a sofa. Main Reason staying here because it is close to Mozia (3km). Due to holiday Christmas season, hotel was fully booked and parking space is limited, thus some cars were parked on street.
Stayed 2 nights in Dec 2021
Verified

6/10 Okay

You Chen

Liked: Cleanliness, staff & service
No hairdryer in the room.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Overall, my stay for a business trip was decent, and being so close to Aeon Mall was a bonus. Surprisingly, there was no hair dryer in the room. You had to call the front desk to get one, and when it finally arrived, it was outdated, super slow, and way too noisy. Also, no extendable makeup mirror, which feels like a pretty standard amenity these days. Just a couple of basics that were missing, which could’ve made the stay smoother and more efficient.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Frans

Liked: Cleanliness, room comfort

Some room for improvement

New hotel in area under construction. Asked for a king bed when checking in. This wad not available which can happen, so I would get 2 single beds. The receptionis wad having a cold and onviously spreading his bacteries. Once coming into the room; I see it had a King bed, so the receptionist obviously was not aware what he was talking about. Went for a beer. Bintang, sold out. Then a Heineken, also sold out. Sorry, we only heft some draft beet left. The room was new and nice, only the button of the bathroom light was not working, so they stayed on the whole night. Obviously some room for improvement
Stayed 1 night in Sep 2023
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
This is a very good quality hotel in terms of layout and room amenities. The foyer is really nice, modern, and neatly laid out. The breakfast and dining area is especially well designed with interesting foliage, lines, levels, and cool features. Take a moment to look at how they have created an outdoor atmosphere inside. It’s quite interesting and different. One thing that struck me is that if you are sensitive to road noise, ask for a room facing south. For a really modern hotel, a much better job of noise isolation could have been made. Noisy motorcycles are easily heard which is a drag considering all the other good features of this hotel. There is a mall across the street, but it is an isolated area. So make sure it is in the area you want to go to. Still, it’s on the edge of a motorway network so traffic flow in and out was easy compared to downtown congestion. Arriving late at night it took about 55 minutes from CGK.
Stayed 1 night in Feb 2023
Verified

4/10 Poor

Kiah Hua, Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have towels. Asked Concierge. Still Did not, had to use bath robes as towels. Somewhat deceiving.....shampoo and bath soap is the same. And it doesn't seem of good quality. Doesn't lather well. Had no hair dryer. Told the concierge. Still had no hair dryer throughout my stay. Undertrained staff at breakfast buffet, though they are polite. Asked for knife and fork, never arrived. My coffee didn't arrive either.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Daeji

Liked: Cleanliness, staff & service, amenities
객실은 아주 깨끗합니다. 직원들은 아주 친절합니다. 아침식사는 보통입니다. 주변에 몰이 있어서, 아주 좋습니다.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sung Chul

Liked: Cleanliness, amenities, property conditions & facilities
아침 식사 리필이 잘안됨
Stayed 3 nights in Dec 2025