6/10 พอใช้
Bianca
เดินทางกับครอบครัวและเด็กเล็ก
2 ส.ค. 2025
Sadly we were not ao pleased with our stay. It just began with the airport transfer: via expedia it only says "free airport shuttle" the hotel itself didn't send any informations until I asked them about. Comes out there are 6 times a day for pick up and drop of which are free - i think it is very unlikely that one of them fits your flight time. For that Hotel price you can easily find another airport hotel with really free shuttle service.
The woman at the reception seemed to hate her job. Neither was she friendly nor did she tell us anything, we needed to ask every question by ourselves.
Then to the room: in the so calles "deluxe room" there are no windows. This isn't mentioned anywhere during the booking, if you want a room with a window you need to pay more. Also the room was ok clean, but definitely could be better.
The breakfast in the restaurant is more asian food, which is ok, but would be nice to know beforehand. Anyways the staff was kind in the restaurant but also really slow. There was a water fountain to refill your water, which we appreciated.
During our stay our toddler broke one cup in the room. At checkout we informed the same lady as during check-in about it, and we needed to pay 50k idr for it... Never heard about any hotel/restaurant which let pay there guest for such things. Also would guess they buy this cup for 10k idr or less...
All in all we wouldn't stay again. For this price you can get a ton of better stays nearby.
Bianca
เข้าพัก 2 คืน, กรกฎาคม 2025