Search Hotels Near Jackie Gleason Theater of the Performing Arts, Miami

"Beautiful, clean room. Extremely professional and courteous staff. Kind and helpful welcoming team. Great location. "

"Room was falling apart, toilet leak and had a puddle behind toilet. Room looked almost nothing like what they show"

"No view just another building so had blind down most of the way. Breakfast at sister hotel not the greatest not much choice and cramped seating, what was served was passable. Staff friendly and helpful. Our room was a bit tired bathroom door didn’t operate properly but bathroom decent, blind a bit stiff to open."

"Great location and staff. The patio vibes were great. "

"3/5 stars. After a long day of traveling, the check-in experience was disappointing. We arrived after the posted check-in time but still had to wait about an hour for our room. The staff member assisting us didn’t seem very welcoming, which made the wait more frustrating. The room itself was decent for the area, but the shower turned cold halfway through. Overall the stay was okay, but improving the check-in process and guest service would make a big difference for future guests."

"Great location, very nice staff, comfortable. "

"It was decent, good location. Housekeeping very nice and helpful., Not as advertised, happy hour was a watered down premix in a Dixie cup which I couldn’t even drink. Advertises do on pool deck. There was no DJ there on Saturday when I went up there., after I returned home received a $48 charge on my card. When I called to inquire I finally was able to contact a person after calling 10 times. They were not able to help me, directed me to contact manager who has not responded after 6 days.. "

"#1- front desk staff never answered phone when trying many days and different times ahead of arrival. Even customer service representative tried to connect us four times and could not get the phone answered. #2- front desk staff was cold, condescending and very unfriendly. I give A+ for ATTITUDE, and not in a good way. Even when you enter the lobby, the front desk staff is sitting so low behind the front counter that You can’t even tell that there’s someone working the counter. It’s like their HIDING from actually doing work. WHERE is the manager to observe this????"

"Room overlooking beach"