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Saracen Sands Hotel & Congress Centre

4.0 star property
Family-friendly hotel on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Saracen Sands Hotel & Congress Centre

Private beach, white sand, sun-loungers, beach umbrellas
4 outdoor pools, pool umbrellas, pool loungers
Children’s area
Lobby
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast included
  • Pool
The current price is ฿6,101
฿6,862 total
includes taxes & fees
28 Aug - 29 Aug

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, cots/infant beds

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Single Room

1 bedroom, in-room safe, desk, cots/infant beds

Classic Single Room

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, cots/infant beds

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Single Room

1 bedroom, in-room safe, desk, cots/infant beds

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Single Room

1 bedroom, in-room safe, desk, cots/infant beds

Superior Single Room

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room (Plus)

1 bedroom, in-room safe, desk, cots/infant beds

Superior Twin Room (Plus)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Twin Room

1 bedroom, in-room safe, desk, cots/infant beds

Classic Twin Room

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Quadruple Room

1 bedroom, in-room safe, desk, cots/infant beds

Superior Quadruple Room

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room (Plus)

1 bedroom, in-room safe, desk, cots/infant beds

Superior Double Room (Plus)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, cots/infant beds

Standard Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 30 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Quadruple Room

1 bedroom, in-room safe, desk, cots/infant beds

Classic Quadruple Room

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

1 bedroom, in-room safe, desk, cots/infant beds

Superior Triple Room

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Double Room Single Use (Plus)

1 bedroom, in-room safe, desk, cots/infant beds

Superior Double Room Single Use (Plus)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 22 sq m
  • Sea view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Triple Room (Plus)

1 bedroom, in-room safe, desk, cots/infant beds

Superior Triple Room (Plus)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, in-room safe, desk, cots/infant beds

Standard Quadruple Room

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Classic Triple Room

1 bedroom, in-room safe, desk, cots/infant beds

Classic Triple Room

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Triple Room

1 bedroom, in-room safe, desk, cots/infant beds

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Classic Double Room

1 bedroom, in-room safe, desk, cots/infant beds

Classic Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, cots/infant beds

Standard Double Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Quadruple Room (Plus)

1 bedroom, in-room safe, desk, cots/infant beds

Superior Quadruple Room (Plus)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 30 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Classic Double Room

  • Sleeps 2

View all photos for Classic Triple Room

1 bedroom, in-room safe, desk, cots/infant beds

Classic Triple Room

  • Sleeps 3

Superior Plus Twin Room

  • Sleeps 2

Classic Single Room

  • Sleeps 1

View all photos for Standard Triple Room Non smoking

1 bedroom, in-room safe, desk, cots/infant beds

Standard Triple Room Non smoking

  • Sleeps 3

View all photos for Standard Quadruple Room Non smoking

1 bedroom, in-room safe, desk, cots/infant beds

Standard Quadruple Room Non smoking

  • Sleeps 4

Standard Twin Room Non smoking

  • Sleeps 2

Standard Single Room

  • Sleeps 1

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, cots/infant beds

Superior Double Room

  • Sleeps 2

Superior Plus Double Room

  • Sleeps 2

Superior Triple Room

  • Sleeps 3

Standard Room Non smoking

  • Sleeps 2

View all photos for Superior Quadruple Room

1 bedroom, in-room safe, desk, cots/infant beds

Superior Quadruple Room

  • Sleeps 4

Standard Quadruple Room

  • Sleeps 4

Superior Twin Room

  • Sleeps 2

View all photos for Superior Premium Single Room

Bathroom | Hair dryer, bidet, towels

Superior Premium Single Room

  • Sleeps 1
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About the area

Map
Via Liberta' 128/A, Isola delle Femmine, PA, 90040

What's nearby

  • Isola Delle Femmine Beach - 8 min walk - 0.7 km
  • Capaci Beach - 13 min walk - 1.2 km
  • Capo Gallo Nature Reserve - 5 min drive - 5.6 km
  • Mondello Beach - 13 min drive - 10.8 km
  • Palermo Harbour - 17 min drive - 16.9 km

Getting around

  • Isola delle Femmine Station - 2 min drive
  • Palermo (PMO-Punta Raisi) - 13 min drive

Restaurants

  • ‪La Gritta - ‬14 min walk
  • ‪Kent - ‬5 min walk
  • ‪Lido Bagni Artu - ‬9 min walk
  • ‪Reindeer - ‬12 min walk
  • ‪Torrefazione Caffè Rubino - ‬19 min walk

About this property

Saracen Sands Hotel & Congress Centre

Upscale family-friendly hotel near the airport
Consider a stay at Saracen Sands Hotel & Congress Centre and take advantage of a free breakfast buffet, a beach bar and a poolside bar. With a private beach, sunloungers and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a body treatment, a facial or a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. Enjoy the gym, as well as activities such as archery. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • 4 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, an outdoor tennis court and a round-trip airport shuttle (surcharge)
  • An electric car charging station, luggage storage and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 237 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bidets and hairdryers
  • Wardrobes/cupboards, cots/infant beds and heating

Languages

English, French, Italian, Spanish

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Exterior

Hotel Sirenetta

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  • Pool
  • Kids pool
  • Free WiFi
7.4 out of 10, Good, 207 reviews
Hotel Sirenetta

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Al Saraceno
  • Zisa

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT082043A1WUEPCWSQ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A car is recommended for transport to and from this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Saracen Sands
Saracen Sands Village
Saracen Sands Village Hotel & Resort
Saracen Sands Village Hotel & Resort Isola delle Femmine
Saracen Sands Village Isola delle Femmine
Saracen Sands Hotel Congress Centre Isola delle Femmine
Saracen Sands Congress Centre Isola delle Femmine
Saracen Resort Beach Congress Hotel Palermo
Saracen Sands Village Hotel Resort
Saracen ds Village Resort
Saracen Sands & Congress
Saracen Sands Hotel & Congress Centre Hotel
Saracen Sands Hotel & Congress Centre Isola delle Femmine
Saracen Sands Hotel & Congress Centre Hotel Isola delle Femmine

Frequently asked questions

Does Saracen Sands Hotel & Congress Centre have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Saracen Sands Hotel & Congress Centre?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at Saracen Sands Hotel & Congress Centre on 28 Aug 2025 start from ฿6,101.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Saracen Sands Hotel & Congress Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Saracen Sands Hotel & Congress Centre?

Self-parking is free at this property.

What time is check-in at Saracen Sands Hotel & Congress Centre?

Check-in start time: 3:30 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Saracen Sands Hotel & Congress Centre?

Checkout is at 10:30 AM.

Does Saracen Sands Hotel & Congress Centre provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Saracen Sands Hotel & Congress Centre located?

Nestled on the beach, this Isola delle Femmine hotel is within a 15-minute walk of Isola Delle Femmine Beach and Capaci Beach. Isola delle Femmine Harbor and Isola delle Femmine are also within 2 miles (3 km). Isola delle Femmine Station is 24 minutes by foot and Capaci Station is 28 minutes.

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Saracen Sands Hotel & Congress Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 105 out of 328 reviews
Rating 8 - Good. 102 out of 328 reviews
Rating 6 - Okay. 59 out of 328 reviews
Rating 4 - Poor. 37 out of 328 reviews
Rating 2 - Terrible. 25 out of 328 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
While we did not know what to expect and were simply looking for a hotel near the Palermo airport, this hotel was a very nice surprise. Great beach and friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location with great facilities, we enjoyed the pools and private beach access with chairs and umbrellas. Would definitely come back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mahsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Italy 😍loved there
Stayed 5 nights in May 2025

10/10 Excellent

Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff
Stayed 2 nights in May 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Hattie

Liked: Cleanliness, staff & service
Disliked: Amenities
If you book from a third party site, make sure they give you the right type of room. Breakfast options were limited. Air conditioning only went down to 22 degrees (hardly cooled the room). Room had tatty wallpaper in places. Too noisy to sit out and enjoy the balcony. The staff were very pleasant and polite. We will not be booking here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

alessi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 super
Stayed 6 nights in Mar 2025

8/10 Good

SYEDA NASRIN

Liked: Cleanliness, staff & service, amenities
The property was very nice and clean, however, we were disappointed as none of the pools were open, we were looking forward to using the pools, the availability of food nearby wasn’t that great. There were not many restaurants in the hotel or near the hotel. Most pizzerias were closed or under construction.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
Close to the beach and great breakfast including GF options. The water took a long time to get hot.
Stayed 1 night in Dec 2024

6/10 Okay

Pyarelal Jagjivan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in good location, but needs modernization. Most of the staff were very nice and made our stay at hotel but more comfortable. As my wife is a vegan she found it very difficult to get vegan food. More needs to be done in this area. The staff tried their best to help us but the language barrier made it a challenge. One of the reason we chose Saracens hotel is that on the website, we were lead to believe we would have use the swimming pool, spa facilities , sauna, jacuzzi. But nothing was open.
Stayed 5 nights in Apr 2025

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was very ice and all though it wasn't really that busy it was what we needed for the price. The rooms weren't as great as the pictures showed however we were only in them to sleep and that was ok. They provided GREAT SERVICE
Stayed 2 nights in Oct 2024

6/10 Okay

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Paid for a room facing sea, got a room with an admittedly good side view. No hot water in the morning so had to skip the shower and shave. Corridors funnel noise in to the room due to tiles on the floor. School tours book this hotel but the staff try to segregate them. In summary it was OK but I would have booked elsewhere had I known in advance.
Stayed 1 night in Feb 2025

2/10 Terrible

parmjeit

Disliked: Cleanliness, property conditions & facilities
Hotel was full of fire ants cockroaches and mosquitoes. My kids got bitten by ants .
Stayed 6 nights in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here for one night pre early flight home, had the buffet dinner which we had earlier in the year also but this time although good had a much reduced choice, we had recommended the stay to friends also and told them of the wonderful buffet so was disappointed
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used for one night before early flight home to save the early morning drive across Palermo. Will definitely use again during next visit. The self service buffet evening meal is a very good value, with excellent choices for the money
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised
Stayed 1 night in Jun 2024

4/10 Poor

Keith

Liked: Cleanliness, staff & service
Disliked: Amenities
If you want a quiet holiday, this is not for you! Lots of large groups of holiday makers, loud music at both sides of the site. No options for eating unless you opt for full board (only one bar snack available, toasted sandwich) and limited bar options (the bar near reception closes at 5pm). But staff are helpful and welcoming, and premises kept very clean.
Stayed 7 nights in Sep 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private beach is in front of hotel with sun loungers and sun umbrellas for guests included in the price. Delicious buffet dinner.
Stayed 2 nights in Jun 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel, with very attentive staff, and big rooms. The beach is beautiful and the mountains in the backdrop are stunning. Outstanding sunsets. Close to airport and Palermo. Food is buffet and so hard to get excited about.
Stayed 1 night in Sep 2023

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
What a great hotel!! The staff is excellent and so helpful, from the staff at the reception desk to the servers at the buffet. It is a fun and friendly atmosphere of large and small groups. The decor is eclectic with a strong sense of design. I would recommend this hotel to anyone. Beautiful views of the Tyrrhenian Sea.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a modern facelift !! Other than that this is a killler venue! I’ll be back
Stayed 4 nights in Jun 2024

10/10 Excellent

Rosetta

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 2 nights in Jul 2023

6/10 Okay

Assad

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Busy hotel uncomfortable night

Very poor bed and pillow was completely flat school party in hotel very noisy all night air conditioning did not work at all breakfast was ok
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Not a 4 star hotel

The room I was staying in was renovated and comfortable but its what I would expect from a 3 star. The common areas were run down and the restaurant isn't even open all day (I'm during the actual day not night). Staff were amazing though.
Stayed 3 nights in Jun 2023

4/10 Poor

Ulrike

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The prop was not well maintained. Inside it was clean but not welcoming. The gardens and exterior of the building was run down. Bars and dining was limited. Staff in the pizzeria was very friendly and the pizza was good. Unfortunately the atmosphere at the hotel was cold. Nice beach, don’t try to be there at sunset, you get locked out.