Hotel Casa HX - Adults Only offers a peaceful coastal getaway with a rooftop pool and sun loungers. Enjoy spa treatments or breakfast at Roof Top HX with ocean views. Multilingual staff and bike rentals earn positive reviews from visitors.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Free Wi-Fi
Restaurant
Air-conditioning
Bar
VIP Access
See the benefits you'll enjoy with VIP Access
Get more when you're a member
Save 15% or more on select VIP Access properties when you reach Silver tier or higher
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Located in Isla Holbox, Hotel Casa HX - Adults Only is in a national park and near the beach. Holbox Church and El Cuyo Lighthouse are local landmarks, and the area's natural beauty can be seen at Holbox Beach and Yum Balam Nature Reserve. Spend some time exploring the area's activities, including whale watching. Visit our Isla Holbox travel guide
Av Pedro Joaquín Coldwell Predio 006, Manzana 0115, Zona 002, Lázaro Cárdenas, Isla Holbox, QROO, 77310
What's nearby
Punta Coco
6 min walk - 0.6 km
Holbox Beach
10 min walk - 0.9 km
Holbox Letters
4 min drive - 2.2 km
Bioluminescence Beach
5 min walk - 0.5 km
Punta Coco Beach
5 min walk - 0.5 km
Restaurants
Complemento Cafe
3 min drive
Quartieri Holbox
3 min drive
La Cabane
9 min walk
Café del Mar
13 min walk
Santos Fuegos
15 min walk
About this property
Hotel Casa HX - Adults Only
Hotel remodelled in 2022 and located near Holbox Beach
Consider a stay at Hotel Casa HX - Adults Only and take advantage of free continental breakfast, a poolside bar and a rooftop terrace. Treat yourself to spa services, such as a deep-tissue massage or a facial. The on-site restaurant, Roof Top HX, offers breakfast and lunch. Free in-room WiFi is available to all guests, along with a garden and a bar.
Other perks at this hotel include:
An outdoor pool, along with sunloungers and pool umbrellas
Bike hire, a round-trip airport shuttle (surcharge) and luggage storage
A TV in reception, multilingual staff and tour/ticket information
A front desk safe, smoke-free property and concierge services
Guest reviews speak highly of the helpful staff
Room features
All guest rooms are individually decorated, and feature comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and bathrobes.
Extra amenities include:
Bathrooms with free toiletries
Wardrobes/cupboards, ceiling fans and daily housekeeping
Return airport shuttle (surcharge) from 8:00 AM to 7:00 PM on request
Food and drink
Free continental breakfast available daily 9:00 AM to 11:00 AM
A bar/lounge
A poolside bar
A restaurant
Couples/private dining
Snack bar/deli
Restaurants on site
Roof Top HX
Things to do
Bicycle rentals
Outdoor pool
TV in common areas
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services
Outdoors
Garden
In a national park
Pool loungers
Pool umbrellas
Rooftop terrace
Spa
Deep-tissue massages
Facials
In-room massages
Sports massages
Swedish massages
Accessibility
No lift
Tile flooring in public areas
More
2 buildings
4 floors
Built in 2019
Mediterranean architecture
Mosquito nets
Renovated entire property - November 2022
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Pillow menu
Bathroom
Dressing gowns
Free toiletries
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Free bottled water
Minibar
More
Access via exterior corridors
Air conditioning
Ceiling fan
Individual decor
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Airport shuttle fee: USD 250 per vehicle (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Property is also known as
Casa HX Hotel Isla Holbox
Casa HX Hotel
Casa HX Isla Holbox
Casa HX
Hotel Casa HX
Casa Hx Isla Holbox
Hotel Casa HX Adults Only
Casa HX Optional All Inclusive
Hotel Casa HX - Adults Only Hotel
Frequently asked questions
Does Hotel Casa HX - Adults Only have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.
Is Hotel Casa HX - Adults Only pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Casa HX - Adults Only?
This property doesn't offer parking.
What time is check-in at Hotel Casa HX - Adults Only?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.
What time is check-out at Hotel Casa HX - Adults Only?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Hotel Casa HX - Adults Only provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 8:00 AM-7:00 PM on request. A fee of USD 250 per vehicle applies.
Where is Hotel Casa HX - Adults Only located?
Situated by the ocean, this hotel is within a 15-minute walk of Bioluminescence Beach and Holbox Beach. Punta Coco Beach and Punta Coco are also within 10 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Casa HX - Adults Only Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Clean, spacious rooms. Everything you want in a jungle retreat. Quiet areas to relax, boasting incredible views. The staff was over-the-top courteous, offering a warm welcome. The complimentary breakfast was just enough to start your day exploring the beautiful island.
Very nice hotel, beautiful garden, great location near the beach with bioluminescense. Wonderful night walk to this beach offered by very friendly staff member, who spoke perfect English and told us many interesting things. The hotel staff also helped us to organize a kayak tour and book a taxi - thank you! The only thing I didn't like was the receptionist adding a tip to our restaurant bill without asking us if and how much we would like to tip and without even informing us about it - I suddenly noticed the amount he was charging was not what we were expecting... Tips are fine, but I definately prefer to decide about them on my own. Apart from this detail, we had a great stay and will be happy to come back in the future.
Overall this property surpassed my expectaions. The consierge was more than helpful! Went out pf her way to give me dining recommendations and places to go for drinks. Helped with transportaion rentals amd taxi rides as well. Place was clean and well kept. Restaurant was also very good! The only draw back is its about a 25 minute walk from Centro.
Derek
Stayed 3 nights in Nov 2025
10/10 Excellent
Jody
14 Jun 2025
Everything, it’s so beautiful and quiet and peaceful. Loved our room with the plunge pool!
Beautiful, perfect, honestly best hotel, staff, all was perfect. We preferred walking all the way downtown to have more restaurant options and access a more warm and clean area of the beach but the location was still perfect. It’s a fun 30 minutes walk to the downtown area or a 5-10min taxi ride.
We had 11 days in casa HX. We had an upgrade room it's was perfect and clean. The breakfast include was good. This is a relaxing hotel with good staff. Everyone was kind and helping ! Thanks again to Carla, Betty, Annie and Emmanuel for making our stay a perfect vacation!!!
We LOVED our stay at HX! Restaurants on site, amazing beaches within walking distance, and a great place to see the bioluminescence!
The room was quiet and beautiful and the AC was a lifesaver! Staff was super friendly and accommodating. We had no complaints. Highly recommend!
Everything was very nice and relax, breakfast had a different option every morning, and delicious.
Unfortunately, because the general conditions of the island, the access for the beach is difficult when you are walking due to all the water holes around
The property is lovely and the staff is excellent. Daniel and Betty are both personable, and helpful.
Casa HX is a lovely and unique property with an interesting layout. Our room was clean, modern, and comfortable. It lives up to the pictures on the website. Some minor repair work was needed in places, but these are smalls details.
Commuting to and from the hotel was a small issue due to the distance from downtown. To counter this, local taxis have a transparent rate structure which is affordable. We also walked the distance (25 minutes) without feeling unsafe day or night. I would suggest that you bring a flashlight.
Nice property and very friendly staff. The food was ok but a little overpriced. Poor infrastructure makes the location hard to get to and when it rains, you’re sort of stuck unless you want to trudge thru dozens of muddy foot deep mud puddles. Taxis charge a premium to service you out there which makes complete sense but makes excursions a bit pricey.
We had our baby moon here and it was perfect because it was quiet which is what we were looking for. The property was pretty and the vibe was perfect but the number one thing that made this hotel stand out was the staff. Every staff member I encountered was friendly and helpful. If I had to complain about one thing it would be that our AC was would drip from the condensation which wouldn’t matter except it was directly over the headboard so we’d feel a little droplet here and there nothing that stopped us from being able to sleep. It was great being so close to Punta Coco beach.
The best thing about our stay was the breakfast: fresh fruit and juice plus the BEST chiliquiles. Not much else was as expected. We had no hot water the last 2 days of our stay. We found a scorpion in our room and they wouldn't help us remove it. Our plunge pool was only turned on the first day of our stay so we couldn't use it. Everytime we returned to the room I had to clean up lizard mess. But the problem is that there was a pile of lizard mess accumulating behind the toilet which shows a complete lack of thorough cleaning. They ran out of clean pool towels and wouldn't even give us a bath towel to use by the pool. Would NEVER stay here again.
While the hotel itself is gorgeous and the cleaning staff were friendly and efficient thats about where the good qualities of this hotel start and end. The food was decent if you don’t mind waiting over an hour for the actual food to arrive while also being the only people in the restaurant. The pool was nice, if you don’t mind the broken chairs. The AC was broken when we moved into our room, blowing air but it was not cold so the room was perpetually at 75-80 degrees Fahrenheit. We complained about it 3 separate times on the first day of our stay but after being told we didn’t know how to work the AC remote and one of the kitchen guys coming up to look at it and doing nothing because he didn’t know how to fix it we gave up and just dealt with it. The housekeepers must have noticed the temperature at some point because an actual maintenance guy showed up 4 days into our stay but was a bit creepy. He didnt knock he just looked into the window OF A ROOM FILLED WITH WOMEN and didn’t knock until I caught him standing there. Not okay. He came in and completely broke the AC to where it was showing an error message and wasn’t blowing at all. The front desk lady who was cordial enough to me was extremely rude to my companion. You would think after all of the grief we went through with the AC and being creeped on they would comp our lunch but all they gave us was a $30 USD voucher. Too little too late. Check out was an absolute disaster. Gorgeous but not worth the grief.
The lodging was very suitable for a small island. The staff was very pleasant and multilingual. We didn’t use the pools but they were sparkling clean and the restaurant was smooth and had a decent menu
Jason
Stayed 1 night in Nov 2025
10/10 Excellent
Peter-Paul
31 Oct 2025
Liked: Cleanliness, staff & service, amenities
It is a 30-40 minutes walk from the landing pier if the streets are dry, but due to the water pools on the streets it was not possible for us to reach the hotel walking. One would need a taxi (M$ 250) to get there. The hotel is rather new and very original, several bungalows around two (small) pools. Without the water pools on the street it is a less than 15 minutes walk to the coco beach (salinas with flamingos) and around 10 minutes to the casablanca beach. Even nearer is the bioluminiscencia area. Very friendly staff, good breakfast. Very good internet.
this was absolutely one of the best hotels I’ve ever been with. I love the experience at whole Bosch since I came in with reception even before I had an issue with the date and the receptionist was able to change them to the correct dates even after hotels.com did not want to do it. All of the staff is super wonderful super friendly. I love it and I can’t wait to go back.