First of all. Staff was INCREDIBLE! They were so friendly, helpful and accommodating. And they have been dealt a difficult hand. The entire property is under construction. Which I wasnt told when I booked the trip. Luckily the beach access was open. Pool was open but it’s in pretty bad shape. The kids at the pool made a game of peeling the paint off the bottom and bringing it to the surface. They are remodeling the restaurant. We did order food and it was good… but the workers and smell off paint thinner was unbearable. Again staff was amazing and offered to bring it to our room or to the pool. Bless their hearts they tried so hard!! Balcony doors are all screwed shut because they are condemned. I can see the vision and I would def give them another chance. BUT I wish they hadn’t charged full price AND a “resort fee”. When the place is in such bad shape.
The reception staff were very welcoking and thorough. The bathroom is in need of renovations..loose tiles, vanity cracked and toilet runs constantly. Larger pillows needed for king size bed
Even under renovation, the Radisson provided an excellent stay and the staff was very hospitable.
Sharda
เข้าพัก 3 คืน, กรกฎาคม 2025
4/10 แย่
Daved, Orlando
เดินทางกับคู่รัก
5 ก.ค. 2025
ไม่ชื่นชอบ: ความสะอาด
The staff all said the property redo was about done. Boy if that is the case they might want to start over. It looked very tired and run down. Just stop by the Hilton and the differences are pronounced.
The gentleman at the front desk was nice and apologetic for the misunderstanding. They were under renovations, but failed to post that on their website when booking. We got in at 1030p so it was too late to find another place.
The majority of the hotel was under construction. We could not use the pool or gym nor could we open the door and use or room balcony as tje door was screwed shut. There was no beach access either other than to walk through the parking lot to an alternate lot where we had to use public access.
We reserved an oceanfront room with balcony. The sliding door was screwed closed and sign on the door balcony condemned. In addition, the cafe bar served food until 7 and bar closed at 8pm. The cafe doesn’t open until 11 am and there is not a coffee station in the hotel. The pool was closed. I could have stayed in a motel for way cheaper given the amenities of a resort were not available.
I paid for an oceanfront suite with balcony. When I got there they said because of renovations the balcony could not be used and the door could not be opened. Also, no housekeeping until my 3rd day.
We didn't know the property was under construction and the pool was closed. We were very disappointed when we arrived. The staff was very nice, but could not give us any money back as we booked thru Expedia. We had to use the public beach, with the homeless community- even though we paid over $500 for the hotel and amenities. Not happy with Expedia!!
The staff was nice. The fact that I was told after I booked the room and paid for it that we had no access to the pool or our balcony on an ocean view room is absolutely unacceptable. We have a 2 year old in our travelling party and couldn't even take him swimming other than the ocean. The air conditioner in the room was so loud and woke us up every time it turned on. The room needs updated with more convenient outlets next to the bed.
Great hotel. Bummed that our balcony suites were closed off due to remodeling. Would’ve liked to change rooms or receive partial compensation back for the inconvenience
We were aware of the construction but you had to go around the hotel for beach access. With no pool there should at least be better beach access. We refused the first two rooms as there was water on the floors. No where to get coffee on the premises. I would not go until construction is finished.