โรงแรมใกล้โรงกลั่นไวน์ฮิลล์ไซด์, เซวีร์วิลล์

"Great stay but not sure why this property is considered a 3 star. Would be more of 2-2.5. Beds could be better. Odd color scheme. Overall decent stay if price is right. No complaints just preferences "

"not a very welcoming experience.The check in was cold and not welcoming at all.Our bathroom toilet handle was completely broken off and they had to come in the next morning to fix it. Then the master king bed did not even have a mattress pad on the bed that was so saggy. The sheets a blanket were a reuse as well. NO ONE CAME AS PROMISED TO CHANGE THE BEDDING.We had to call again and then finally someone came and saw the linens and apologized and immediately at 9:30pm on the 4th day of asking...

"yes"

"Front desk staff was very matter of fact, not friendly. If you have a balcony on the second floor, you may have a view of a roof. "

"Friendly staff, room are typical. Clean. Hotel was Quiet. I would stay there again"

"Very nice staff. Hotel a little outdated but over all a great stay "

"The room was clean, the staff was friendly and the pricing was fantastic... we have stayed here before and will absolutely return!!!"

"It was good"

"Friendly staff clean rooms. Breakfast wide variety. Easy to get to the island and shops"

"Great "

"The bed! was perfect. I slept so good. They are renovating but it never disturbed us. The cleaning staff was a amazing. I ask for more pillows and towels and got them right away. Would stay here again. "

"The mountain view was breathtaking, and the parking situation was convenient and secure. Our stay was enjoyable overall. However, the king-size bed featured a mattress that was in need of replacement, as one side sinks down to the springs. Addressing this issue would greatly enhance the comfort of the stay."

"Everything was great when we came to this hotel . Staff were friendly and very knowledgeable about the city of Pigeon Forge! The only down fall was the smell from the carpet on the second floor . "

"Older property under renovation. Room was nice. No room service during our stay because we didn’t realize that you had to request it. Staff was professional and polite. Stayed three nights for an amazing price. Outdoor pool was nice, but outdoor temperature was too cold for us to swim. I would definitely stay here again. "

"We liked the room overall. We liked how they provided dove soap. Shower was hot which was good. The onl I thing we didnt like was howvthe toilet flushed. You had to hold down on lever to get it to flush. Toilet paper is substandard. Didnt like that."

"The room was clean and the internet worked well. The check-in staff was not rude but was not friendly or welcoming either. "

"Yes"

"Always a wonderful stay never any issues rooms are clean and staff is so nice every time our stay was very relaxing will be staying again"

"Half way laundry service , mountain view was nice but deck was falling apart, room was dirty, and looked like they painted over black mold in the room, tv was real small, and fridge worked but had yellow stains all over it, looked like it was in a room that was smoked in, and not alot of security cameras outside. Stay was unpleasant.. i will not go back there.. "

"Very nice "