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"Excellent service with genuine friendly staff. Brilliant team under leadership of manager John. Lovely room with everything you need for a comfortable stay including fresh flask of milk each day. Good menu choice in the restaurant with fresh fish and local meat all delicious. Plentiful breakfast of very high quality. Beautiful village with gorgeous walks on your doorstep packed with wildlife. "

"The room was excellent, spacious and bathroom /shower perfect. (room 7) lovely position by the water good views Staff very helpful and cheerful But (now Older) We did miss a lift "

"Lovely room with lots of space. Staff were really friendly. Room was comfortable and clean. Nice to have breakfast included."

"Good hotel and great staff"

"Absolutely a fantastic hotel, amazing food and amazing staff, "

"Excellent breakfast, large room. Very friendly/helpful staff."

"Lovely visit, staff are so friendly and helpful!"

"It was the most relaxing weekend you could ask for, it was so peaceful and the staff were amazing. Can’t recommend enough a weekend at Retreat East. Also the spa and food was amazing. "

"Wonderful choice. "

"This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again."

"I had made a mistake when booking the room, i booked a 'snug'. With two Golden Retrievers - a big mistake. Management were great and found us an outside room that was more suited. Loved the staff, other customers and the people in general. Felt the history."

"A lovely hotel with lots of different comfortable seating areas. Fantastic food and lovely rooms. Staff were very helpful and friendly. I would thoroughly recommend this hotel and the surrounding area. "

"Perfect for my overnight stay, no complaints. If I am in the area again I will going back."

"Looks like it has recently been redecorated, simple and pleasant style. Staff all very friendly and helpful. Breakfast items available to help yourself if leaving before official breakfast time. I’ll be staying again "