เรสซิเดนซ์ใน ไฮเดลเบิร์ก

"Big hotel and large room"

"The hotel is good and the staff is friendly. The room was clean and the bed was comfortable. Breakfast was good. The problem we had was with our welcome to the hotel. We travelled by train to Heidelberg and did not have a lot of control over when we got to the hotel. We arrived at the hotel at 1:30pm (check in time 3pm). When we tried to check in, we were told we were a little early, but if we paid 20 Euro extra we could check in. Most every hotel we stay at has a check in time, but will not...

"The rooms were very nice. My only complaint is the pillows were flat and you only had one so you could not double up. "

"Zimmer sind suuuper, da haben Architekt und Einrichter in vielen kleinen Details genial mitgedacht. Das Hotel selbst, tolles Ambiente, super Einrichtung, tolle TG mit zahlreichen Ladepunkten. Und das Beste: Die geniale RoofTopBar mit Restaurant mit einem faszinerenden Blick rundum. Einzig die Frühstückssituation (aber nachvollziehbar) bei vollem Haus etwas "schwierig" Und zum Schluss: eine kompetentes, service- u. kundenorientiertes Team mit großer Herzlichkeit und Freundlichkeit. Wir kommen...

"Gutes Frühstück"

"Such a lovely hotel with kind, attentive staff. I would stay again if I cam back to Heidelberg. "

"Sehr gut"

"Excellent service and awesome location to the old town."