Master Builders House Hotel

4.0 star property
Riverwalk hotel with marina and restaurant

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Photo gallery for Master Builders House Hotel

Exterior
Terrace/patio
Lobby
Breakfast, lunch, dinner served; garden views
Classic Double Room | Egyptian cotton sheets, premium bedding, individually decorated, desk
Master Builders House Hotel sits riverside, offering a peaceful getaway with marina access. The Riverview Restaurant serves breakfast through dinner with garden vistas, while rooms come equipped with WiFi. Previous visitors particularly appreciate the attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Pet-friendly
  • Housekeeping

Room options

Luxury Bed and Breakfast

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Classic Double Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Bucklers Hard, Beaulieu Estate, Brockenhurst, England, SO42 7XB

What's nearby

  • Buckler's Hard - 3 min walk - 0.3 km
  • Beaulieu National Motor Museum - 12 min drive - 6.1 km
  • Exbury Gardens and Steam Railway - 17 min drive - 11.5 km
  • Lymington Pier Ferry Port - 20 min drive - 15.4 km
  • Southampton Cruise Terminal - 30 min drive - 25.0 km

Getting around

  • Brockenhurst Beaulieu Road Station - 13 min drive
  • Southampton (SOU) - 39 min drive

Restaurants

  • ‪Holbury Fish Bar - ‬14 min drive
  • ‪Falcon Inn - ‬16 min drive
  • ‪Hong Kong Palace - ‬14 min drive
  • ‪New Forest Bistro - ‬15 min drive
  • ‪The Langley Tavern - ‬17 min drive

About this property

Master Builders House Hotel

Upscale hotel near Beaulieu National Motor Museum
At Master Builders House Hotel, you can look forward to a marina, a terrace and a garden. The on-site restaurant, Henry's, offers breakfast, lunch, dinner and garden views. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Full breakfast (surcharge), 3 meeting rooms and smoke-free property
  • Tour/ticket information, a banquet hall and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually decorated, and boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • 22-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Henry's

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Marina
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1600
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per night.
Cots (infant beds) are available for GBP 25.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Pet fee: GBP 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 25.0 per night
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Master Builders House Brockenhurst
Master Builders House Hotel
Master Builders House Hotel Brockenhurst
Master Builders House
Master Builders House Hotel Hotel
Master Builders House Hotel Brockenhurst
Master Builders House Hotel Hotel Brockenhurst

Frequently asked questions

Is Master Builders House Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 30 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Master Builders House Hotel?

Self-parking is free at this property.

What time is check-in at Master Builders House Hotel?

Check-in start time: 3 PM; check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Master Builders House Hotel?

Checkout is at 11 AM.

Where is Master Builders House Hotel located?

Situated on the riverwalk, this hotel is steps from Buckler's Hard and within 6 mi (10 km) of New Forest National Park and Beaulieu Abbey. Beaulieu National Motor Museum and Exbury Gardens and Steam Railway are also within 6 miles (10 km).

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Master Builders House Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 123 out of 282 reviews
Rating 8 - Good. 106 out of 282 reviews
Rating 6 - Okay. 37 out of 282 reviews
Rating 4 - Poor. 13 out of 282 reviews
Rating 2 - Terrible. 3 out of 282 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, nice room and good food. Pricey though.
Stayed 1 night in Aug 2025

10/10 Excellent

Nitasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfasts and lovely hotel with a view of the harbour
Stayed 2 nights in Apr 2025

8/10 Good

elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and attentive staff
Stayed 1 night in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute booking so our room was in the new annex but the property as a whole is great and the breakfast was excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in an amazing historical location. Great value for the price, we would definitely stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, attentive, helpful staff, gorgeous room and fantastic food. View from the Riverside restaurant at breakfast was lovely.
Stayed 1 night in May 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the situation, friendly helpful staff excellent breakfast but on the pricey side.
Stayed 1 night in May 2024

10/10 Excellent

David

Very intriguing historical location.
Stayed 1 night in Jun 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very ice place to stay

Everything was really great.
Stayed 4 nights in Aug 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be there again

Perfect location, staff very attentive and the restaurant fantastic
Stayed 2 nights in Oct 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvellous location, river views and no traffic noise. Staff friendly and efficient. Two dining options within the hotel. Wonderful breakfast. Will definitely be returning.
Stayed 1 night in Oct 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remote, quiet and peaceful bliss!

Perfect for a winter break away from it all! Despite being cold outside the hotel was amazingly cosy. We loved that we could actually see the stars in the night sky due to lack of light pollution. Dinner in Henry’s was fabulous. We slept so well as there is no traffic noise. The perfect little mini break in a very interesting and historic location. Wonderful for anyone with a particular interest in all things nautical!
Stayed 1 night in Jan 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel,excellent staff!

Absolutely beautiful hotel,all the staff were so friendly,the room was superb,nice touch of free gin and tonic in the room and little milk bottles,far better than those plastic pods! Didn't catch the receptionist's name,but she was super friendly,we had a good laugh with her 😀
Stayed 1 night in Jan 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be staying again.

Had previously stayed at the Master Builders 5 years ago and the same excellent service was still displayed by all the staff. The choice and quality of the food in the restaurant and for breakfast was very good.
Stayed 2 nights in Mar 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

What a wonderful hotel, the staff were very helpful and friendly. The room was lovely and clean, nice touches such as a complimentary bottle of pink gin and shortbread biscuits and treats for the the doggy as well as a bed and bowl provided. Really scenic location as well would highly recommend.
Comfy doggy bed and a lots of yummy food to choose from on the pup menu
Stayed 1 night in Dec 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The situation was excellent. Very friendly staff. Fine dining although the breakfasts were average. The bar served fine beer and offered a good eating alternative to the hotel restaurant. The room was comfortable and quiet with instant hot water and an excellent shower.
Stayed 3 nights in May 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel in a great location overlooking the river. Room was quite small, up in the roof (so sloping ceilings), but comfortable bed. No shower screen, just shower spray on bath. Good breakfast with plenty of options.
Stayed 1 night in Jun 2024

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort

Lovely location, outdated bathroom.

Lovely location, good service. Small food portions Bathroom outdated. Heated towel rail and shaver point didnt work.
Stayed 1 night in May 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service

A stopover when walking The Solent Way

Unique setting and an ideal stopping point when walking the Solent Way. However we felt it was over priced for the quality of the room. A pleasant enough room but the bed was worn sloping from the centre to both sides and the toilet flush didn’t work effectively and there was no toilet brush. All staff were delightful friendly and helpful. The food in the pub was good and the service excellent.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
A very nice location and very peaceful. Some areas of the old main building need attention but may be expected. Access to the upper floors has stairs with narrow treads. Staff excellent.
Stayed 2 nights in May 2023

6/10 Okay

Jane

Disliked: Property conditions & facilities

Night with friends

Location good. Public areas were comfortable Staff were friendly but could do with more training to provide a good level of service Our room was very tired - radiator not working and plumbing suspect
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bench seating in main Restaurant too low for table height, cushions required even for tall guests. In all other respects a very happy and comfortable two night stay. Thank you.
Stayed 2 nights in Jul 2022

8/10 Good

Angela

Liked: Staff & service
Stayed for one night. We had to ask to change our room due to it being right up in the top of the building. It was up some really steep narrow stairs which I found difficult with walking problems. We also found it very claustrophobic. However reception were wonderful and immediately moved us to a different room which much better. We ate dinner in Henry’s Bar which was fine and breakfast in Riverview. The hot food was good but cups and plates etc weren’t very clean. We also found the continental area a bit messy. The toaster was very temperamental not just with us, everyone that was using it had problems. Overall we had a good stay, the staff were great but felt the hotel lacked attention to detail.
Stayed 1 night in May 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service
Love Bucklers Hard visited decades ago & The Hotel. Professional check-in. Room in the older part of the hotel, wear & tear on the stairs. Carpet threadbare, paintwork chipped, handrails sticky. Forgave this in a 300 year old building. Rooms well presented & clean. Bathroom tired, poor sealants, dirty tile grout. Bramley bathroom products. Beds comfortable & linen clean. River views. All OK so far. Some issues from this point. Hotel has a monopoly on food. Choice is the restaurant, or ‘Harry’s’ pub. We ate at Harry’s. Prices average/high. Steak £24 Burger £16 Lamb chop £20; drinks also average/high. Waitress was fun. Food is where it gets sketchy. Steak & chop didn’t come with additional vegetables. It seemed so mean! A ploy to order more? It’s typical in the UK to have at least one second veg. The food itself was ok, portions small. The burger our recommendation. In the room there were mosquitos. We killed a few before bed. We were awoken to room full of them, killed well over thirty before falling asleep! Woke covered with bites. Hotel knew of the problem – so why no warning or products to combat it? Breakfast was efficient. Disappointing buffet, no fruit salad, loaf with slow toaster, no pastries. Bizarre deep cereal jars with spoons rather than ladles, impossibly daft! The cooked breakfasts were to order & of high quality, but the portions were small. Checkout smooth. Still love this Hotel, want to help improve things so it’s 4/5 (otherwise it's a 3/5 on the day).
Stayed 1 night in Aug 2024

6/10 Okay

Katie

Liked: Cleanliness, amenities
Disliked: Staff & service
Gorgeous location but, in the run up to my stay, I was bombarded with calls from The Master Builder hotel offering me £25 discount if I cancelled my Expedia booking and booked with The Master Builder direct. I was very uncomfortable with this (and kept my booking with Expedia in place).
My friend's wedding at The Master Builder.
Stayed 1 night in Aug 2025