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Hoshino Resorts KAI Enshu

4.0 star property
Travelers find natural beauty, spa treatments, and authentic local cuisine at this peaceful hot springs resort in Kanzanjicho

Choose dates to view prices

Hoshino Resorts KAI Enshu offers a peaceful garden and healing hot springs. Guests enjoy regional breakfast specialties, book massages to ease tired muscles, and visit the nearby Hamanako Palpal Theme Park for adventure.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Japanese-style Room with Lake View FA4

In-room safe, desk, free WiFi

Japanese-style Room with Lake View FA4

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Rainfall showerhead
Hairdryer
Bidet
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Japanese-style Room with Lake View FB4

Japanese-style Room with Lake View FB4 | In-room safe, desk, free WiFi

Japanese-style Room with Lake View FB4

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Rainfall showerhead
Hairdryer
Bidet
Free bottled water
  • Lake view
  • 45 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed
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About the area

Located in Kanzanjicho, a neighbourhood in Hamamatsu, Hoshino Resorts KAI Enshu is near theme parks. The area's natural beauty can be seen at Lake Hamana and Tenryu-Okumikawa Quasi-National Park, while Hamanako Music Box Museum and Hamamatsu JASDF Air Park and Museum are cultural highlights. Hamanako Palpal Theme Park and Hamamatsu City Zoo are also worth visiting. Visit our Hamamatsu travel guide
Map
399-1 Kanzanji, Nishi-ku, Hamamatsu, Shizuoka, 431-1209

What's nearby

  • Evening Sun and Torii Gate at Lake Hamana, Hamamatsu, Shizuoka, Japan
    Lake Hamana
    1 min walk - 0.1 km
  • Shizuoka, Japan: Hamamatsu Flower Park in late spring 2014; Shutterstock ID 785689501; purchase_order: SF 06557000; job: ; client: ; other:
    Hamamatsu Flower Park
    13 min walk - 1.1 km
  • Hamanako Palpal Theme Park
    4 min walk - 0.4 km
  • Hamamatsu City Zoo
    13 min walk - 1.1 km
  • Kanzanji Temple
    13 min walk - 1.2 km

Getting around

  • Mikawa-Ichinomiya Station
    22 min drive
  • Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    47 min drive

Restaurants

  • Starbucks
    13 min drive
  • 餃子・ラーメン館
    13 min drive
  • 浜松餃子 浜太郎 浜名湖別館
    13 min drive
  • PAKUPAKU大食堂
    4 min walk
  • 海幸
    7 min drive

About this property

Hoshino Resorts KAI Enshu

Upscale ryokan near Lake Hamana
Free breakfast (local cuisine), an indoor mineral hot spring (onsen) and a garden are just a few of the amenities provided at Hoshino Resorts KAI Enshu. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Additional perks include:
  • Free self-parking
  • Free train station pick-up, hot springs on-site and a lift
  • Smoke-free property
Room features
All guest rooms at Hoshino Resorts KAI Enshu include thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Rainfall showers, bidets and baths or showers
  • Mini fridges, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 11:00 AM to 4:00 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant
  • Kaiseki meal

Things to do

  • Hot springs

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hoshino Resorts KAI Enshu Inn Hamamatsu
Hoshino Resorts KAI Enshu Inn
Hoshino Resorts KAI Enshu Hamamatsu
Hoshino s KAI Enshu Hamamatsu
Hoshino Resorts KAI Enshu Ryokan
Hoshino Resorts KAI Enshu Hamamatsu
Hoshino Resorts KAI Enshu Ryokan Hamamatsu

Frequently asked questions

Is Hoshino Resorts KAI Enshu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hoshino Resorts KAI Enshu?

Self-parking is free at this property.

What time is check-in at Hoshino Resorts KAI Enshu?

Check-in start time: 3 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hoshino Resorts KAI Enshu?

Checkout is at noon.

Where is Hoshino Resorts KAI Enshu located?

Located in Kanzanjicho, this ryokan is within a 5-minute walk of Lake Hamana, Hamanako Palpal Theme Park and Hamanako Music Box Museum. Hamamatsu City Zoo and Hamamatsu Flower Park are also within 15 minutes.

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Reviews

Hoshino Resorts KAI Enshu Reviews

10

Exceptional

10

Cleanliness

8.0

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 20 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

Reviews

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful, food excellent and the view was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Hansa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect onsen with various & good quality tea. Room is super comfort with spetacular view of the lake. Onsen is also very good quality and very relaxing
Stayed 1 night in Dec 2024

10/10 Excellent

DJuan

Liked: Cleanliness, amenities, property conditions & facilities
Despite being a foreigner in a commonly Japanese space, I was treated with the utmost care and respect. Being able to sample multiple variations of green tea (leaps and bounds more complex than any I had tasted back home) while looking out across the lake was an unforgettable experience. I wish I had stayed an extra night so I could experience a few more of the available services, but I did manage to purchase some tea leaves and orange juice for the journey. A top nitch experience all around.
Stayed 1 night in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow what a wonderful place! We had a room with a private onsen on the balcony and it was well worth it. We stayed here as a part of a longer Japan trip and appreciated being so well taken care of, from the exemplary service to the traditional and carefully prepared Japanese meals. The views from the room were breathtaking and made for an extra-relaxing weekend. We felt fully immersed in Japanese culture from the tea to the yukata, and we felt welcomed despite being the only North Americans there (as far as we could see). The property is a bit far from the station or the centre of town, but there are still many sights to see such as the amusement park, zoo, and flower park. If you stay, book early and reserve one of the three private onsen rooms, you won’t be disappointed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort with a nice Onsen.
Stayed 1 night in Nov 2025

10/10 Excellent

Khai Sheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a wonderful and pleasant stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Pui Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in Kai Hotel was a very enjoyable experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Man Tai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with Onsen
Stayed 2 nights in Dec 2023

10/10 Excellent

Daisy Yat see

Liked: Cleanliness, staff & service, property conditions & facilities
I always love Hoshinoya group hotel. Nothing to complain, everything is just perfect.
Stayed 1 night in Mar 2025

10/10 Excellent

Cheyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

愉快的住宿

舒適放鬆，與家人第二次到訪了
Stayed 1 night in Dec 2024

10/10 Excellent

Chi-Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

體驗無可比擬的好

員工服務及整體設施都非常好，雖然住宿費用不便宜，但是值得也花得很甘願!!
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしいです。

とてもよかったです。ただひとつ 惜しい点は 食事のデザートに 果物が 全然なかったぐらいです。
Stayed 1 night in Dec 2019

10/10 Excellent

Wong sai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鄰近浜名湖，景色很美，酒店服務也十分週到。
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a good experience, nice meals and rooms however the furniture were a bit dirty and needs updating. A good stay with nice onsen and lovely surroundings.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々の細やかな気遣いや、ゆったりできる施設、美味しいお食事、とても気持ち良く過ごせませた。
Stayed 1 night in Feb 2019

10/10 Excellent

Sindy, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with friendly staff. There are some activities provided, e.g. learn something about the green tea, free try of japanese wine+tea, morning stretch exercises. Food was great too. Definitely will come again.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家族も大満足の温泉宿です。

チェックインからチェックアウトまで、驚かされることばかりでした。 とても貴重で高いサービスを体験をすることができました。 0歳の子どもを連れての旅行でしたが、急きょ離乳食を提供していただき感謝しております。 お部屋やお風呂でもゆっくりと過ごすことができ、リフレッシュでしました。 また訪ねたいと思いました。
Stayed 1 night in May 2018

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2025

10/10 Excellent

Mei-chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Chawin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018