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"Clean , nice staff , delicious food"

"Me cancelaron mi reservación dos horas antes de llegar al hotel porque dicen que de su plataforma no les paga me dejaron a mí y a mi esposa con una niña de 7 años sin hotel en una ciudad que no conozco pésimo servicio"

"We absolutely adored our stay. We had stayed here before while using Banos as a central hub for our travels, so we were excited to stay here again. We were lucky to have an upgrade to the detached king room, which was beautiful and spacious. Everything at the property is clean and so well kept. The staff are fantastic and kind, we did a few excursions this time including rafting and hiring bikes to do the waterfall trail. Both were amazing and organised so well by the hotel staff and associated...

"Beautiful hostal with beautiful views. Very affordable. Friendly staff available at all hours. Delicious breakfast available for 4USD. While it is close to town, it is a steep uphill hike, so be ready, unless you’re driving, they have gated parking"

"Nothing but the best."

"La cabaña es muy acogedora, limpia y tiene una vista hermosa al volcán Tungurahua. Un lugar muy recomendado para ir en familia."

"Es un sitio muy bonito pero es caro "

"Such a wonderful location with a beautiful view of a waterfall that is lit at night and the staff was just as wonderful! Very friendly and welcoming. Location was perfectly centered in the downtown. Definitely suggest you stay here! Very clean, close to all the attractions, and there’s two restaurants on the property with great food. Will definitely stay there again."

"The place is very safe, clean and well maintained. Even, is safe for people with some disabilities like me. The staff were helpful and able to accommodate if you ask."

"Clean Room"

"Habitaciones confortables y organizadas. Excelente limpieza. El desayuno incluido estuvo muy bueno, así como también la atención del personal, muy atentos. El espacio para parqueos de vehículos es bastante estrecho, y suele ser limitado en cantidad. Se recomienda asígnar los espacios de parqueos de acuerdo con el orden de llegada de los huéspedes. Una de las noches, salimos a cenar y cuando retornamos al hotel el guardia nos dijo que no había espacio para el vehículo y que tenía que ir a dejarlo...

"Johan was so helpful and kind!"