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Villa 1927 Arthotel Boutique

3.5 star property
A tranquil boutique hotel enveloped by gardens offers the perfect retreat, with poolside cocktails and spa treatments to enhance the relaxation experience.

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Villa 1927 Arthotel Boutique captures Chapala Centro's essence. Relax at the poolside bar or book a Thai massage after exploring. Enjoy free in-room WiFi, dry cleaning, valet parking, and staff assistance with tours and tickets.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room
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The price is ฿1,752
฿2,119 total
includes taxes & fees
2 Jun - 3 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 13 and younger are not allowed at this property; all guests older than 13 are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 700 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 13 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Villa 1927 Arthotel Boutique have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8:00 PM.

Is Villa 1927 Arthotel Boutique pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Villa 1927 Arthotel Boutique?

Self-parking and valet parking are free at this property.

What time is check-in at Villa 1927 Arthotel Boutique?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Villa 1927 Arthotel Boutique?

Checkout is at noon.

Does Villa 1927 Arthotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 700 per person applies.

Where is Villa 1927 Arthotel Boutique located?

Located in Chapala Centro, this hotel is within a 5-minute walk of Chapala Malecon and Lake Chapala. Jesus Gonzalez Gallo Cultural Center and Chula Vista Country Club are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.2

Cleanliness

10

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 29 out of 80 reviews
Rating 8 - Good. 24 out of 80 reviews
Rating 6 - Okay. 13 out of 80 reviews
Rating 4 - Poor. 6 out of 80 reviews
Rating 2 - Terrible. 8 out of 80 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a boutique hotel, they alway have their own charm. the property was very clean, the room was comfortable and staff was very friendly. it was a relaxing 2 night stay.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Rolland

Liked: Cleanliness
Disliked: Amenities
I have been wanting to stay at this property for years and it was such a disappointment, they offer no hospitality and no amenities, will never stay here again, especially for the price!!!
Stayed 2 nights in Aug 2023
Verified

2/10 Terrible

Daniel

Liked: Cleanliness
Disliked: Room comfort

Pick another hotel you’ll thank me later

No AC no wifi they gave my room to another reservation and it’s right by the road so you hear the car and motorcycles all night! Ughhh I would pick a nicer newer place for the price they charged
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

yuritzi

Disliked: Property conditions & facilities, room comfort

Not worth it.

The room had a drain smell, toilet was dirty, electrical outlets didn’t work. Not worth $288 dollars a night. It said it was under new management but didn’t feel comfortable at all.
Stayed 1 night in Mar 2023
Verified

4/10 Poor

DIEGO

Disliked: Cleanliness, property conditions & facilities
This hotel is not what i would consider boutique. The lighting is horrible in the room we stayed. The pool looks dirty, they had rotten fruit laying in the garden area. I kept seeing little black ants all around our room and even on the bed. I am disappointed all together.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is in a good location. Some of the staff were inexperienced and rude. The shower walls were filthy. The rooms were a good size. The bedspread had blood stains and when asked the staff to replaced it they tried but the one they brought it was dirty and they said they went to every room and could not find a clean one. We had to sleep without covers. So we will never go back neither recommend this property.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Sonia

Hotel is in a great location, on the Malecón. However, when I arrived the front desk attendant said I had to pay for the 3rd person in my party. That these rooms were for 2 ppl, and any additional ppl would be extra. Although, I had made the reservation for 3 ppl. I did not end up paying anything, he called someone offsite and then was came back and said it was fine. In room, no safe, no closet and no iron. Hotel, does not have a elevator. So be prepared to carry your luggage and suitcase up a couple flights of stairs. Our room was on the side of the street. So a ton of noise as constant cars are driving by!
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Raquel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The main entrance is not easy to spot. The young ladies at the front desk were totally nice and adorable (I didn’t get their names) but I was disappointed with the room. Now don’t get me wrong. Upon entering the room is picture perfect. Two beautifully made beds, attractive bathroom and a gorgeous ceiling. However, I was disappointed that while showering, the bathroom began to flood into the bedroom. Even after the cover of the drain was removed, it still continued to drain extremely slow. I was also disappointed that literally there were only two bath towels and no bathroom mat. I chose this hotel because it has an elevator which I thought was convenient for my elderly mother to use. Only to find out that’s it’s been three years and it’s still not in service. Total disappointment. It’s a beautiful property located right in front of a naturally gorgeous lake but it’s a shame that its still not worth the price.
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Hospedarme en este hotel me dejó un gran sabor de boca pues nunca me imaginé que mis expectativas fueran superadas y por mucho. El servicio de cada uno de sus empleados fue impecable. Muchísimas felicidades y de verdad deseo con todo mi corazón que sigan así.
Stayed 1 night in Mar 2023
Verified

8/10 Good

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien, pero nada espectacular
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Luz Amparo

La limpieza me pareció deficiente, el aire acondicionado no funcionó, la coladera de la regadera tapada y no hay teléfono en las habitaciones para cualquier llamada a recepción la debes hacer desde tú celular. Me quedó un mal sabor de boca y por el precio me quedaron a deber.
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Martha

Liked: Property conditions & facilities
Checked in to a dirty non made up room. It was 2 hours after check in Warm showers, not hot. Pretty location, some very pleasant and helpful staff, some not. Nice food but would not stay there again
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! staff let me in my room a little earlier, rooms are big and beautiful
Stayed 1 night in May 2022
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in we were asked for a security deposit which went on our credit card and has yet to be credited or cleared. On arrival a spiderweb was above bathroom vanity. It was cleaned but bugs that were in the web were left lying on the vanity. Dust on the window and shower ledges and the bulbs in a chandelier. Spider web/bugs on the main door curtain. We placed Do Not Disturb sign on the door, but returned to our room to find a housekeeper in our room. Doors and windows did not seal or latch properly not secure. There was a 1 inch gap between the double doors and a large gap in the bathroom window we had to plug to keep bugs out. Curtains did not block out the lights. Accent lights were positioned to show directly into our room. One bathroom sink drain stopper was missing and the other was stuck closed when we first arrived. Hand towel hook was missing and toilet paper holder continued to fall off the wall. Bath towels were coarse and scratchy. Only one print on a one wall. Screws and nails still in the walls where artwork had been hung. Can't believe they call this an ‘Art Hotel’. The one room that may have been used to display artwork was continuously occupied by the staff. Air conditioner remote failed and staff did not address this until the next day. No coffee maker! At $200/night! While in our room a gas pressure washer was used with fumes coming into our room. Pool water was stained green. Algae? I DO NOT recommend staying at Villa 1927.
Stayed 8 nights in Mar 2022
Verified

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We loved the hotel design but inside the rooms there is no commonsense design. No place to hang your clothes in all the rooms and no place to put your personal grooming items, like toothpaste, shaving items, etc. The rooms need some painting renovations and the music on the swimming pool was way too loud. Staff is great!
Stayed 4 nights in Mar 2022
Verified

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING STAY!

The stay was amazing!! It’s a small private boutique hotel right on the lake next to the market and restaurants. The staff was very attentive and there 24/7 in case anything were to come up. I definitely will come back.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Laëtitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel colonial, chambre très spacieuse et joliment décorée, personnel charmant et aliments de très bonne qualité !!!!
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Michael

The location is terrific. Could use more information on the website to explain access and parking. Had to run the water for 10 minutes to get hot. After hours access was difficult. No one answered the bell for a long time.
Stayed 1 night in Jan 2022
Verified

4/10 Poor

Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
La instalaciones del hotel están muy bien … había una sola empleada en el hotel … no había ningún tipo de servicio de alimentos disponible
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Patricia del Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relajación total. Excelente ubicación.

Muy cerca de Guadalajara, el personal muy amable. Lo recomiendo ampliamente.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, felt right at home. Comfortable room, beautiful house, didnt have on site restaurant but the next door restaurant brought us food. Family atmosphere.
Stayed 6 nights in Nov 2021
Verified

2/10 Terrible

Roque

Disliked: Cleanliness, amenities
Nice view of the lake but the rooms are substandard and overpriced. There is no air conditioning and the was tons of mosquitoes in the room. I was scheduled to stay two nights but left after just one. Will not be going back.
Stayed 2 nights in Nov 2021
Verified

4/10 Poor

Marcela

Mucho Ruido durante la madrugada.

Hubo mucho ruido durante la madrugada por parte de los establecimientos vecinos y también los vecinos de cuarto siguieron la fiesta en el cuarto contiguo, cuando lo que nosotros buscábamos era un lugar tranquilo para descansar
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great lake front hotels

Beutiful hotel right at the lake front. We were only there for one night, but we had nk issues what so ever. The hotel provided kayaks and bikes for their guests to use. The pool and lounging area was very nice. The hotel room itself was great, the beds were comfortable.
Stayed 1 night in Sep 2021
Verified

6/10 Okay

ABRAHAM

Liked: Cleanliness, room comfort
Disliked: Staff & service

mal servicio

desde un inicio no tienen quien te ayude abrir para estacionar tu carro, check in excelente , lo mlao fue que no tienen restaurante o no te dan alternativas para comer algo dentro del hotel y por otro lado en la habitacion 208 en la noche llovio y se filtro el agua que mojo todas las maletas y una gotera exactamente a la mitad de la cama tuvimos que mover toda la cama en la noche para que no nos mojara. muy bonito el hotel pero deja mucho que desear y mas por el precio
Stayed 1 night in Aug 2021