Dear Sandra,Thank you so much for your amazing review of Esperos Village Blue & Spa!We are thrilled to hear that you had a wonderful experience during your second stay with us. It's great to know that you enjoyed our delicious food, and we appreciate your kind words about our hardworking staff.We strive to provide all our guests with memorable experiences, and we are delighted that we were able to exceed your expectations once again.We can't wait to welcome you back for another memorable stay in the future!Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Laura,Thank you for sharing your experience with us. We're delighted to hear that you found your stay at Esperos Village Blue & Spa to be generally excellent.We appreciate your feedback regarding the room allocation and the noise from the live music near reception. We apologize for any inconvenience this may have caused during your stay. We will definitely take this into consideration for future arrangements, ensuring a more peaceful experience for all our guests.It's wonderful to know that you enjoyed our spa facilities. We strive to provide a relaxing and rejuvenating experience for all our guests, and we're glad to hear that we succeeded in delivering that for you.Thank you once again for choosing Esperos Village Blue & Spa. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Jacob,Thank you so much for taking the time to share your experience at Esperos Village Blue & Spa. We are delighted to hear that you had a fantastic stay with us and that you found our resort to be a laidback and welcoming retreat.It brings us great joy to know that you encountered friendly and hospitable service throughout your time with us. Providing a warm and welcoming atmosphere for our guests is a top priority, and we're thrilled that our team exceeded your expectations.We can't wait to welcome you back for another memorable stay at Esperos Village Blue & Spa. Until then, we wish you safe travels, and we look forward to hosting you again soon!Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear James,Thank you for taking the time to share your experience at Esperos Village Blue & Spa. We're delighted to hear that you enjoyed the wonderful views, fantastic staff, spacious pool area, and excellent food during your stay. Your feedback about hiring a car to explore the area is noted, and we appreciate your recommendation. We hope to welcome you back soon for another memorable stay.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Johanna,Thank you for taking the time to share your experience at Esperos Village Blue & Spa. We're delighted to hear that you had an excellent stay and that you rated your experience with a perfect score of 5 out of 5.It's wonderful to know that you found our resort to be an excellent place for a soothing and exotic stay as a couple. We strive to provide our guests with a relaxing and rejuvenating experience, and we're thrilled that we succeeded in doing so during your visit.We're pleased that you enjoyed the variety and good quality of our food offerings. Our culinary team works hard to provide a diverse and delicious dining experience for our guests, and we're glad to hear that you found it to be satisfactory.Once again, thank you for choosing Esperos Village Blue & Spa for your stay. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Grégory,Thank you so much for your wonderful review! We are delighted to hear that you had an excellent experience at Esperos Village Blue & Spa. It's fantastic to know that you found our accommodation to your liking and that our staff contributed to making your stay welcoming and enjoyable. We're thrilled that you appreciated the tranquility of our surroundings, the magnificent views, and the quality of our restaurant. We agree that Esperos Village Blue & Spa is indeed an ideal destination for a romantic getaway. We hope to have the pleasure of welcoming you back for another memorable stay in the future!Best regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Wileyshka,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you celebrated your 3-year anniversary at Esperos Village Blue & Spa and that it was such an amazing experience for you. It warms our hearts to know that you found everyone to be very nice, both within the village and in the surrounding area of Faliraki. Your kind words mean a lot to us, and we can't wait to welcome you back for another memorable stay! Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Laura,Thank you for sharing your feedback about your recent stay at Esperos Village Blue & Spa. We're glad to hear that overall, the hotel met your expectations, and we appreciate your insights on areas for improvement.Firstly, we would like to kindly assure you that top cleanliness and the safety of our guests are always our prime concern. We thoroughly apply the latest and most updated Hygiene Protocols and ISO requirements to ensure the highest level of health, safety, and cleaning for our valuable guests.Regarding your concern about the smell in the bathroom, we want to assure you that all rooms are thoroughly cleaned and checked on a daily basis. However, if there was an isolated incident, we apologize, and we would have addressed the issue immediately and thoroughly had we known of your concerns at the time.Additionally, we would like to mention that the shampoo and shower gel provided is a brand product and is dispensed in a dispenser as part of our commitment to being an eco-friendly hotel and protecting the environment as per our environmental policy.We're pleased to hear that you enjoyed the breathtaking views, spacious rooms, and the great service provided by our staff. Your feedback regarding the cold water and cleanliness of the balcony pool will be shared with our team for improvement.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Giuseppe,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us and found our surroundings beautiful. Our team takes great pride in providing friendly and helpful service, and it's fantastic to know that we met your expectations. We hope to welcome you back again soon for another perfect experience!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Tanios, hank you so much for taking the time to share your experience at Esperos Village Blue & Spa! We're thrilled to hear that you found our staff's dedication to customer service excellent, and that you enjoyed the cleanliness, delicious food, and entertaining night activities. We strive to create memorable stays for our guests, and your glowing review is a testament to our efforts. We hope to welcome you back for another fantastic stay in the future!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Michael,Thank you very much for your excellent rating of Esperos Village Blue & Spa! We are delighted to hear that you had a fantastic experience during your stay with us.Your input helps us ensure that we continue to provide top-notch service and amenities to all our guests.We hope to have the pleasure of welcoming you back to Esperos Village Blue & Spa in the future for another wonderful stay!Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Guest,Thank you so much for taking the time to share your perfect 10 out of 10 review of Esperos Village Blue & Spa! We are thrilled to learn that you had such an exceptional experience during your stay with us.It's heartwarming to know that our efforts to provide top-notch service, luxurious accommodations, and a relaxing atmosphere have resonated with you. We strive to create a memorable and enjoyable experience for all our guests, and your positive feedback reinforces our commitment to excellence.Our team at Esperos Village Blue & Spa takes great pride in delivering exceptional hospitality, and it's always gratifying to hear when our guests have had a wonderful stay. We appreciate your kind words and are delighted that you found our facilities, services, and amenities up to your expectations.We look forward to the pleasure of welcoming you back to Esperos Village Blue & Spa in the future.Thank you once again for choosing Esperos Village Blue & Spa.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Giuseppe,We extend our gratitude for your review of our resort! We're elated that your stay was overall positive, and we're hopeful that we'll have the pleasure of hosting you once more when you return to Rhodes.Kind regards,Dimitra Terlogou Guest Services Department Esperia Group

Dear Jere,Thank you for your fantastic review! We're thrilled to hear that you had such an outstanding experience at our hotel. Your 5 out of 5 rating and kind words mean the world to us.We strive to provide the best service and accommodations, and it's wonderful to know that we've exceeded your expectations. We look forward to welcoming you back and providing you with another exceptional stay.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Mrs. Keig,We appreciate your feedback regarding your recent stay at Esperos Village Blue & Spa, and we're pleased to hear that you enjoyed your two-week visit and that you found our hotel to be excellent, and our staff lovely. We understand your concerns and would like to address them.In reference to the hotel’s location and the steps we'd like to kindly mention that the description of our hotel on our official Esperia Group website accurately portrays our amenities and location. It highlights the convenience of our free shuttle service for easy transportation within the resort. This information is intended to provide a comprehensive overview of our facilities and services as follows: “Situated just 600 meters from the beach of Ammades, our hotel provides convenient access to the glistening waters of the Aegean Sea. A short 10-minute stroll or a quick 2-minute drive will lead you to this idyllic sandy and pebbly beach. Enjoy the sun-kissed shores and indulge in the ultimate relaxation. At Ammades Seaside Restaurant & Bar, conveniently located on the beach, treat yourself to refreshing drinks and delectable meals while basking in the beauty of the sea.We understand the importance of convenience, which is why we offer a free shuttle service that transports guests from the hotel to our facilities. Whether you're heading to the beach, the restaurant, or the pool, our shuttle ensures easy and effortless transportation throughout the resort”.We regret that we were not informed of your gluten-free pescetarian dietary needs upon arrival. Had we been made aware of this, we would have followed our established procedure for guests with dietary restrictions. Our chef is personally involved in guiding and catering to the specific dietary needs of our guests. After consultation with the guests, he also prepares tailored dinners to ensure an enjoyable and safe dining experience.We apologize for any inconvenience you may have experienced during your stay and thank you for your valuable input, which helps us further enhance the guest experience. We look forward to the possibility of welcoming you back to Esperos Village Blue & Spa.Best Regards,Chris Zamagia Public Relations & Communications DirectorEsperia Group

Dear Simon, thank you for your review and for choosing our services. We value your feedback, and your rating. Your input is important, and we're committed to making your future experiences even better. We look forward to serving you again in the future.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Susan,Thank you for taking the time to share your thoughts on your recent stay at our property. We're delighted to hear that you loved the sea view room and that our staff provided excellent service, making your stay enjoyable.Your feedback is important to us, and we will certainly take it into consideration to further improve our services in the future. We're also pleased that you were able to enjoy the heated swimming pools.We hope to welcome you back in the future and offer you an even better experience. Your satisfaction is our priority, and we appreciate your valuable input.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Gail,Thank you for your fantastic review! We're thrilled to hear that you had such an enjoyable and relaxing experience at our hotel.It's wonderful that you found our private pool access, large rooms, and comfortable bed to be to your liking. We understand how important comfort and relaxation are for our guests.Your description of the shower experience is delightful, and we're pleased that you found it so invigorating. We aim to provide a tranquil atmosphere for our guests, and it's heartening to know that you felt so relaxed.Your positive comments about our food are greatly appreciated. We take great care in offering delicious dining options to our guests.We hope to welcome you back in the future for another memorable and relaxing stay. Your satisfaction is our ultimate goal, and we're dedicated to providing you with another "wow" experience.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Robert,Thank you for taking the time to share your feedback and for your positive review of our establishment. We're delighted to hear that you had an excellent experience during your stay with us.Regarding the taxi drivers, we would like to clarify that they are operated by a private, independent company, and their pricing policies and payment methods are outside our direct influence. However, we greatly appreciate your valuable input and will convey your feedback to their administration. It is our goal to continuously enhance the overall holiday experience and guest satisfaction for all visitors to our beautiful island.We hope this minor inconvenience with taxi payments did not detract from your overall experience, and we look forward to welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them. Your feedback helps us make improvements and ensure a memorable stay for all our guests.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Jessica, thank you so much for your fantastic review! We're thrilled to hear that you loved having a private pool during your stay. Providing our guests with a memorable and enjoyable experience is our top priority, and it's great to know that you had such a positive time. If you ever plan to return, don't hesitate to reach out. We'd love to welcome you back for another relaxing and refreshing stay by the pool!Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Sara,Thank you for your perfect rating!We're delighted to see that you had a positive experience. If you have any feedback or comments to share about your visit, we'd love to hear them. Your satisfaction is our priority, and we look forward to serving you again in the future.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Lewis, thank you for taking the time to leave a review!We're delighted to hear that you had a fantastic stay at our property and enjoyed the great views and accommodating staff. We appreciate your feedback about the room service, and we apologize for the inconvenience you experienced with it. We will certainly look into this issue to ensure that it doesn't happen in the future.It's wonderful to know that you found our property to be of reasonable value and enjoyed the quality of our food options. We hope you had a memorable week with us, and we look forward to welcoming you back in the future. Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Hilary, thank you for your excellent review!We're thrilled to hear that you had a perfect experience with us. Your feedback means a lot to us, and we're delighted that we were able to meet or exceed your expectations. We hope to welcome you back soon for another perfect stay!Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Lior,Thank you for leaving a perfect 10 out of 10 rating! We're thrilled to see your high praise and appreciate your support.If you have any specific comments or feedback about your experience with us, please feel free to share. Your input is valuable to us as we strive to provide the best possible service to all our guests.We hope to have the pleasure of welcoming you back in the future for another outstanding stay. Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Lior,Thank you so much for your perfect 10 out of 10 rating! We truly appreciate your feedback, even though it's brief. Your high rating speaks volumes, and we're thrilled that you had such a positive experience with us.We hope to have the pleasure of hosting you again in the future, and we'll strive to ensure your next stay is just as exceptional.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Matthias,Thank you for your fantastic 5-star review!We are thrilled to hear that you had a positive experience during your time with us. We hope to have the pleasure of welcoming you back in the future for another great stay. Until then, safe travels, and all the best!Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Mara, thank you so much for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to hosting you again in the future!Kind RegardsChris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Ben,Thank you for taking the time to share your fantastic review! We are thrilled to hear that you had such a positive experience during your stay, and we truly appreciate your kind words and perfect rating.It's wonderful to know that you found our staff to be exceptional and willing to go the extra mile to make your stay memorable. We are fortunate to have a dedicated team who take pride in providing outstanding service.We're delighted that you enjoyed our hotel and the lovely facilities it offers. Your praise for our buffet choices for breakfast and dinner is greatly appreciated. Offering a wide variety of delicious options is something we take pride in, and it's great to hear that you found them brilliant.We can't wait to welcome you back for your next visit! If there's anything specific you'd like to share or any requests for your return, please feel free to let us know. Your satisfaction is our utmost priority, and we look forward to making your next stay just as enjoyable as the last.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Sabine,Thank you for taking the time to leave such a positive review. We're thrilled to hear that you had a great experience during your stay with us and that you appreciated our location, service, and the friendliness of our staff.It's always a pleasure to welcome back returning guests, and we look forward to your next visit. Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Faye,Thank you so much for taking the time to leave a 5-star review for Esperos Village Blue & Spa on Expedia! We are thrilled to hear that you had such a positive experience during your stay with us.It's always our goal to provide our guests with exceptional service and a memorable experience, and we're delighted to see that we succeeded in making your stay special. Your satisfaction is our top priority, and your feedback serves as motivation for our dedicated team to continue delivering the best possible service.We hope you had a chance to enjoy the beautiful surroundings, our spa facilities, and the various amenities our resort has to offer. Whether it was relaxing by the pool, savoring delicious cuisine, or exploring the local area, we hope you made lasting memories during your time with us.Thank you once again for choosing Esperos Village Blue & Spa, and we look forward to the opportunity of welcoming you back in the future. Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Eran, thank you for taking the time to share your wonderful review! We are delighted to hear that you enjoyed the beautiful view of the sea during your visit. Our team takes great pride in providing excellent service, and we're thrilled to hear that you found them super friendly and always helpful. Your feedback means a lot to us, and we look forward to welcoming you back for another fantastic experience in the future.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Fadi, thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us. Providing excellent service and maintaining high standards are our top priorities, so it's wonderful to know that you found our staff to be friendly and the overall experience to be top-notch. We're delighted that you enjoyed the great food and found our sunbeds comfortable. Our gym is designed to offer convenience and quality, so we're glad you had a chance to use and appreciate it. Your feedback means a lot to us, and we look forward to serving you again in the future.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Marco,Thank you for taking the time to leave a 5-star rating! We appreciate your positive feedback and are thrilled to hear that you had a great experience with us.We look forward to hosting you again in the future, and thank you for choosing us.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Nikolaos,We truly appreciate your concise feedback! Thank you for taking the time to share your experience with us. We're thrilled to know that you found everything to be great during your visit.We hope to have the pleasure of welcoming you back soon for another fantastic visit.Kind Regards, Chris ZamgiaPublic Relations & Communications DirectorEsperia Group

Dear Samantha,Thank you so much for taking the time to share your exceptional experience with us. We are overjoyed to hear that you and your wife had such a wonderful time during your honeymoon at our hotel.It warms our hearts to know that every aspect of your stay, from the breathtaking view of the summer room to the genuine kindness of our staff, contributed to making your stay truly memorable. We take immense pride in providing the utmost hospitality and service to our guests, and your words reaffirm our dedication.We're delighted to hear that our team's genuine care and warmth left a positive impression on you. It's our pleasure to go above and beyond to ensure that each guest feels valued and attended to.We're also glad to hear that you enjoyed the offerings at our spa. The comfort of our guests is of paramount importance, and we're thrilled that you found the experience to be magical and rejuvenating.Your kind words about the entertainment and the special moments you shared with your wife truly touch our hearts. It's our goal to create such meaningful experiences that resonate with our guests.Thank you for mentioning Dimos; we'll make sure to share your gratitude with him. We're fortunate to have a team that genuinely cares about creating exceptional memories for our guests.Once again thank you for choosing Esperos Village Blue & Spa for your honeymoon. It would be our pleasure to welcome you both back in the future. Until then, we wish you all the happiness and love.Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Boris,Thank you for your fantastic review and for choosing Esperos Village for your vacation. We're thrilled to receive your 5-star rating and your kind words about your experience with us.We're delighted that you found our hotel to be the perfect place for your vacation. Our team strives to provide the highest level of service and amenities to ensure our guests have a memorable and enjoyable stay.Your appreciation for everything within and around our hotel being on the highest level possible truly warms our hearts. Your endorsement means a lot to us, and we're grateful for your support.Should your travels bring you back to the area, we would be absolutely delighted to welcome you back to Esperos Village for another wonderful experience.Thank you for your patronage and for sharing your positive feedback.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Jean-Michel,Thank you for taking the time to leave a review. We're glad to see that you had a generally positive experience during your stay. If there are any specific aspects you enjoyed or any suggestions you have for improvement, we'd love to hear more. Your feedback helps us enhance our services and offerings.We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay.Best regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Sunjeev,Thank you so much for your kind words! We're thrilled to hear that you had a fantastic stay with us and that you truly enjoyed your time here. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another wonderful experience in the future.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Eric,We appreciate your positive feedback regarding our establishment, the stunning view of the bay of Faliraki, and the delightful room with a private swimming pool. It's wonderful to hear that you enjoyed our breakfast buffet.However, we are genuinely sorry that our evening buffet, praise by the majority of our valuable guests in all review platforms, has not meet your expectations. Our aim is to consistently provide a memorable dining experience for all of our valued guests. We understand that tastes can vary, and we apologize that the variety and creativity of our evening buffet did not align with your preferences.Your feedback is invaluable to us, as it helps us further enhance and refine our offerings. We continuously strive to improve and provide an even better experience for all of our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations with our culinary offerings.Thank you for choosing us and for sharing your thoughts.Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Siri,Thank you so much for your enthusiastic feedback! We're absolutely thrilled to hear that your experience at our hotel was the best you've ever had. Your kind words and endorsement mean the world to us.We can't wait to welcome you back for another exceptional stay. Our team is eagerly looking forward to providing you with another memorable and wonderful experience that exceeds your expectations.If you have any specific plans or dates in mind for your return, please feel free to reach out to us. We're here to ensure that your next visit is just as remarkable as the one you've already enjoyed.Thank you once again for your generous praise. We're excited to have the opportunity to host you again in the future!Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Philippe,We greatly appreciate you taking the time to share your feedback about your recent stay with us. We are delighted to hear that you had an excellent vacation and enjoyed your time at our hotel.Your comments about the sound insulation of the room door are duly noted. Rest assured, your feedback will be shared with our team, and we will be taken into consideration.We are committed to continuously improving our facilities and services, and your input is invaluable in helping us achieve that goal. Thank you for choosing our hotel for your vacation, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Thank you so much, Dilan Gülnaz, for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience. Your feedback means the world to us and serves as a great motivator for our team. We're delighted that you enjoyed your stay and found it deserving of the highest rating. We look forward to hosting you again in the future!Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Marc,thank you for sharing your positive review!We are glad you had an enjoyable stay and hope to welcome you back soon!Until then, we wish you all the best!Kind RegardsChris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear George,Thank you so much for your fantastic review! We're absolutely delighted to hear that you had a flawless stay at our hotel and that you fully enjoyed your time with us.It's heartwarming to know that you found our staff to be super friendly and helpful. Providing exceptional service and creating a warm, welcoming atmosphere for our guests is always our goal, and it's great to see that we succeeded in your eyes.Your kind words about our hotel's beauty mean a lot to us. We take great pride in providing a comfortable and visually pleasing environment for our guests.We look forward to the opportunity to welcome you back in the future. Your positive feedback motivates us to continue delivering outstanding experiences to all our guests.Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Guest,Thank you for your great review! We're delighted you had a great experience with us. Looking forward to welcoming you back soon!Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Katharina,thank you for your excellent review.We are delighted you fully enjoyed your stay and hope to welcome you back soon for another magnificent holiday experience.Until then, we wish you all the best!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Seyhan,Thank you for sharing your feedback with us! We're thrilled to hear that you had such a positive experience during your stay.We take great pride in maintaining a high standard of cleanliness, and we're delighted that you found our accommodation neat and clean. Providing a quiet and peaceful environment is essential for our guests to have a relaxing and enjoyable stay, and we're glad that you experienced just that.It's wonderful to know that you appreciated our comfortable and unique couches. We believe that a cozy and inviting atmosphere is vital for our guests' comfort, and we're pleased that you found our couches to be both comfortable and distinctive.We're also pleased that you enjoyed our cocktails in the evening. Our team of talented mixologists takes great care in crafting delightful drinks, and your positive feedback encourages us to continue providing memorable experiences for our guests.Once again, thank you for your kind words and for choosing to stay with us. Should your travels bring you back to this area, we'd be more than happy to welcome you again.Best regards,Chris ZaamagiaPublic Relations & Communications DirectorEsperia Group

Dear Guest,Thank you for taking the time to share your feedback with us. We truly value the opinions of all our guests, and we are surprised to hear that your experience did not meet your expectations. Our staff usually receives very positive comments and compliments from the vast majority of our valuable guests, and we apologize for any shortcomings during your stay.We appreciate your candid feedback, and we will certainly take it into consideration to identify areas for improvement. Please know that your satisfaction is our top priority, and we will do our best to address any issues you've raised. We hope you will give us another opportunity to exceed your expectations in the future.Once again, we apologize for any inconvenience caused, and we appreciate your understanding.Best regards,Chris ZamagiaPublic Relations & Communications Director Esperia Group

Dear Lorena Cora Maria,Thank you for your perfect rating! We're delighted to know that you had a fantastic experience. If you have any further comments or suggestions, please feel free to share. We look forward to hosting you again in the near future.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

Dear Pat,Thank you for your feedback! We're thrilled to hear that you enjoyed the luxurious experience we strive to provide. We take great pride in creating a sophisticated and elegant atmosphere for our guests. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.We look forward to welcoming you back for another memorable experience in the future!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group