Search Hotels Near Grand Hotel, St. Thomas

"The hotel is nice but too expensive for what it is."

"Staff really nice"

"Parking was full because they had 2 kids birthday parties going on. The resort is a little tired looking it must of been beautiful back in the day. Rooms could use an extra cleaning. It met our needs for a night stay "

"A pair of my shorts fell from my balcony, and I immediately notified hotel staff, clearly explaining the exact location where the item had landed. I was initially told by staff that nothing had been found. However, after I insisted and reiterated the precise location, the same item was suddenly “found” and returned by the same staff who had previously denied seeing it. This situation is concerning, as it raises questions about the handling of guest property and the accuracy of staff communication. While I am relieved the item was ultimately returned, the circumstances surrounding the situation were unprofessional and unsettling."

"N/A"

"The property itself is beautiful and the room was very nice, but the resort is not run well. One of us got food poisoning the first night due to undercooked shellfish and spent an entire day of vacation sick in our room. We notified the hotel, they said they would follow up, but they never did. Two nights later, another guest we met got the same undercooked shellfish in the same restaurant, but fortunately she did not eat any of it so did not get sick. This should not have happened a second time, we should have at least gotten an apology, and definitely wevshould not have had to pay the high price for that meal. The food in general was poor, the service was very slow, many choices did not exist, and the servers did not seem at all motivated. All of the prices were very inflated, so we expected that guests would be better treated. We tried to eat outside the hotel as much as possible. The workers were nice enough, but just unresponsive, and that is coming from what seems like an attitude from management of nobody really cares."

"The Room was clean but older, "

"Took our reservation on Expedia then had no rooms. Did the same with others. And would have been scared to stay there given run down condition. "

"The room was amazing and the view was even better. My wife and I loved it. "