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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Best location but hardware is bellow average. Ac is not working 2 nights as we stay."

"Need update mattress. Other than that had a wonderful time. Good breakfast included"

"Great location on the south end of central London (although be warned the TfL app will try to get you to walk farther to tube stations when the Vauxhall station is a lot closer and connects with all the main lines fairly easily). Staff were incredibly friendly, especially Ahmad at the luggage storage desk. The room definitely lives up to the soundproofing they promote on their listing, it was very quiet and private. The room was spacious and comfortable. I could not have asked for a better...

"Location"

"Every single person was professional courteous and very helpful at all times"

"Great stop for a couple of nights. Rooms are a little tight but very clean and modern. Beds are comfy. Staff were lovely."

"Clean room and roomy"

"We very much enjoyed the property. From the lobby reception area, fitness center, restaurant and bar were all very well maintained. Modern look and feel. The reception staff were welcoming and friendly. Best of all was the location. Five to ten minute walk to London Eye and Thames South Bank and just another five minutes to Parliament, Westminster Underground. Looking forward to staying there again."

"Einfach nur ein super Hotel!"

"Indifferent, inept staff. When issues were raised, they"

"Everything was wonderful"

"This hotel is centrally located close to many of the main tourist attractions and the theatre district. All within walking distance. Booked a Superior Single room. Room was a decent size and had the usual amenities, iron, coffee maker, etc. No fridge or microwave. The bed is comfortable and the linen is soft. Bathroom just had a shower, no tub and toiletries were supplied. There is no bathroom door. The rooms don't have a standard layout so you could be staring straight into the bathroom from...

"Absolutely beautiful hotel. Easy walking distance to main spots and trains in London. Customer service was top notch ."

"Clean, updated, quiet, helpful staff, good location. Shower was too small and barely functional. Toilet clogged repeatedly. Stairs downstairs were dangerous. Would t recommend for older travelers."

"Easy check-in, the rooms are comfortable and clean. Not so sure about the glass shielded shower/toilet area as it doesn’t give you much privacy and it’s a tight squeeze to dry yourself off. The bed is on the hard side but this doesn’t prevent a good night’s sleep. Aircon seemed to be a bit hit and miss and I couldn’t get a good signal on the TV. Very minor criticisms, though, and I’d definitely stay again."