Search Hotels Near Gaston County Travel and Tourism, Charlotte

"The hotel itself was perfect however the staff were dismissive about my concerns with my room and the issue I had. As I was checking out I brought up again about the incident in my room to a different person who not only shrugged it off but was just as dismissive as the first person I relayed my issue with. I would have given a much better review if they could have simply apologized . "

"We were checking in at 11pm after flying all day. There was a single costumer in front of, it took 20 minutes to check that person in. When we were finally checking in they wanted me to pay for the one bedroom king I had prepaid for. When that issue was resolved they gave us a room with 2 queens. I called down to desk informing them I had paid for a king bed. I was told there was none available. If you think this is costumer service I don’t. "

"The staff was top tier and took and pick us up from airport "

"Good vibe"

"I stayed here to avoid parking at the airport to drop my child off for a flight. The staff was great but the property is aging and feels on the lower tier of hotels. "

"This place was top notch! Best hotel we've stayed at in a while! "

"Bed was comfortable. Clean room. Great breakfast. Night agent was delightful. 100% would stay again."

"Staff"

"Good room"