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"Air cond made some noise, breakfast non existent but fine with me-, liked hotel"

"Everything was great! "

"I would avoid this hotel, unless you absolutely have to stay there. It is off the exit, and then a convoluted, series of turns where it sits alone on a hill. Right away one can see it hasn't been maintained well, and the smell of air fresheners are quite strong. Everything in the room seemed worn down, misaligned, unmaintained. The walls and floors are thin, very cheap build. Bathroom amenities were two small bars of soap, the cheap kind. Breakfast was included, but terrible. One waffle...

"It’s a bit weird having a hot tub next to a sofa in living room area. I did not use it. The room was very clean and comfortable otherwise."

"Upon arrival we were given a room key to the wrong room. Despite our reservation being booked over one month in advance we were given a room in the basement. The front desk staff seemed bored with the confusion over our room key. Booked was a room with two Q beds, we were given a room with one bed. I have stayed at this hotel several times in the past and have never encountered such unfriendly hotel staff. Making up for this was the serving staff and bar staff. They were exceptional! They were...

"My husband really loved the hotel. He thought the building and decor was really cool!"

"Comfortable, large room at a great price."

"Great hotel, brand new as of 6/2026 and the best option in Schenectady. Conveniently located to the heart of town with a nice view of the river."

"Everything was wonderful. The beds and pillows were amazing 10 out of 10. I will definately stay here when next I'm in the area. Thanks."

"Avery and manager helped a lot with a reservation issue. I appreciate their extra efforts!"

"Was very pleased with the microwave and the refrigerator in the room"

"We had a medical emergency and they were great to work with. The employee who checked me in on June 4th was stellar and really embodies customer service."

"Loved the property and staff"

"Clean, comfortable rooms Very helpful staff"

"Clerk was helpful in helping me correct a booking error (my fault, booked the wrong night). Room was tidy. But the shower had some hardware issues which was annoying. I’ve stayed at this hotel several times without any serious complaints or concerns."

"The room was very nice and staff were very friendly and helpful. Wonderful location. My only complaint is while the towels were large enough and very soft they did not absorb water very well. The was a very nice coffee shop in the hotel. The building is historical and they are still working on some of the details so anticipate things getting even better"

"I stayed here because I was going to a concert at Proctors Theatre and this hotel was only a short 8 minute walk to the theater. I was pleasantly surprised by the room for an inexpensive hotel. The room was very clean and well maintained. The bed was reasonably comfortable the towels were fairly new and soft. The downside? The building on the outside could use some work and the area around the hotel was suspect. However, as you walk toward downtown it gets better quickly. Since I was only...

"Clean room, comfortable and nice staff"

"Paul and his staff couldn't have been more accommodating and helpful! Lovely old stately home converted to BnB, with delightful breakfast next day. The suites are large and very comfortable and just dripping with classic furnishings appropriate to a late 19th century stately home."