โรงแรมใกล้ศูนย์ศิลปะชุมชนไฟร์เฮาส์แห่งชิคาโก, ชิคาโก

"Booked a “non smoking” room. When we entered the room we were hit with a very thick and strong smell of cigarette smoke. They refused to give us a refund. We ended up having to go somewhere else because of how bad the smell was. Will not book here again. Do not recommend."

"El cuarto oliendo mal y a tabaco "

"Perfect!"

"The rooms feels like a hospital. "

"Room was comfortable and clean. Breakfast was nice. Walking distance to the United Center. All good. "

"Pool didn't work "

"loved the property and restaurant"

"Easy and non hectic stay. The staff was really nice and kept our bags secure and safe before even being checked into our room. Second time staying here and loved it. The room was nice and neat, no issues. Parking we did not park there but they are friendly and accommodating. The bar was good the service was good "

"We loves staying here"

"Satisfied."

"Not Good service "

"Breakfast was good; room was very clean. However, after getting ready for bed, and hoping to watch the large-screen TV, I discovered there was no remote control. I called the front desk; the sole person on duty was unable to bring me a remote, and I didn’t want to get redressed to go to the front desk. I therefore had no benefit from one of the main amenities of the room - I’m not happy. The presence of a TV remote should be on a housekeeping checklist before a room is deemed ready. I likely...

"We were very disappointed that the pool was not open. This was one of the reasons we chose this hotel."

"Great location and very nice staff "

"I book 2 queen with microwave and fridge because my son has a special needs and he has medicine that needs to put into the fridge And the owner eats special things so it has to be warm up in the microwave On arrival, they said they don’t have queens room that have microwaveis only the king So they switch me to king with asking me is a case of four of us wanna reach upstairs I saw that they switched me to a king. I went back and try to talk to them cause it’s a room of four people they saying...

"Amazing hotel, we only stay here"

"great property"

"The management canceled the reservation without any notice. It was very inconvenient to me. I was looking forward for having a time to myself with a hot tub in the room to myself for few days. It was disappointing "