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"Needs to be updated. Especially the bathrooms."

"Very helpful"

"Friendly Staff"

"Great hotel. Roomy suite and good breakfast."

"Highly recommend nice room and good breakfast. Convenient location."

"This Hotel is very much guest focused. From the unique Floyd area themed rooms to the attentive staff, your stay will be memorable. A short walk to shops and dining makes this a perfect getaway destination."

"Because of the graduation at VT their prices were inflated (all hotels & motels were) but it was the cheapest I could find. The room was clean, the bed was comfortable. The place is older and could use some renovating. Overall a good place to stay, nice friendly staff."

"Our room was fairly dirty in all corners, under the bed, and on bathroom surfaces. The vanity mirror light did not work until we fixed it. The room had a strong, pretty unpleasant smell that when waking up the next morning, stuck in your nose and throat. The manager was very nice and helpful, though. Not the worst place we've stayed, but there could be many improvements."

"Clean, Newer hotel. Great staff"

"Pool wasn't available unfortunately."

"Very clean and practical no nonsense roadside hotel. very good coffee!"

"Fantastic service, excellently decorated room. Don't let the exterior fool you, superb & clean facility!"

"Room had a terrible smoke odor, ok clean, good place to stop to sleep and get going again"

"The room was very clean. We enjoyed the hot tub and pool also."

"Clean floor no carpet.front desk all shifts were pleasant and helpful! Bartender was very nice and so was the cook great people.loved the wings and breakfast.Very quiet in rooms."

"Staff was really helpful. I locked myself out and the dude was Johnny on the spot with replacing my card. Good place to stay if you’re passing through."

"Room floors must be dirty. Walking around barefoot, then stepping into the shower, black footprints."

"Wonderful area, lots to do & see. Just off the Blue Ridge Parkway. So very quiet up there, large porch, lots of rocking chairs & a swing. They had a spacious interior(living room & separate dining room), library with puzzles & games. Good Coffee & tea Excellent food! Staff was personable but were careful to give you space. Can't wait to go back!"

"Our room smelled like a sewer. I believe it was coming from the drain in the shower. We also found a large spider and roach in the bathroom. The lady at the front counter was VERY rude when I went to check out this morning. She said she received several phone call complaints about our dogs barking and didn't have a phone number to call us. We stepped out for less than an hour for breakfast and I have an Expedia account that should have my phone number attached, not to mention they should have...