โรงแรมใกล้สวนสัตว์ El Paso, El Paso

"Llegamos y nos tuvimos que cambiar de cuarto porque las sábanas estaban muy sucias de no se que era pero a la vista muy desagradable. Ya era tarde y andábamos cansados con mi niña de 9 años. El la mañana otra porquería una toalla estaba llena de cabellos hechos bola dentro. Muy asqueroso, le dije a la señorita que si no había un reembolso o alguna compensación y dijo que me hablarían pero no lo hicieron. Prefirieron perder un cliente de varias años."

"Some of the front desk was great. Some of them were meh. The room was pretty clean but the sink water pressure was awful. The tv had very little working channels and the wifi was slow, but it was free. I booked specifically for the outdoor area and pool which was closed for maintenance which was annoying. Ended up checking out early. It’s a good deal for a short stay but I probably won’t book again"

"Close to airport had shuttle rooms were small loud hallways"

"Clean room and really helpful staff. Great and beautiful place to stay "

"Limpieza"

"Checking in was seamless. Great manager. But the room was terrible like it needed a paint job. Bathtub old and need to be replaced. Security latch non existent. 0 utensils. NOTHING LIKE WHAT WAS ADVERTISED .ONLINE DECEIVING ADVERTISEMENT I WILL NEVER EVER GO BACK TO THAT FACILITY EVER again"

"It was definitely somewhere where you can sleep. The paint was chipping in the bathroom. The carpet throughout the 1st floor was torn and lifted. Lots of trip hazards. I would not stay at this location in the future. No USB or USBC chargers, this was an older hotel."

"There was a severe leak in our room in 2 different locations and when we told staff repeatedly they didn’t do anything about it or offer any resolve. The hot tub was shut down. Our key cards repetitively didn’t work. It was a disaster."

"Location, staff, room, and amenities were awesome. Can't wait to come back and explore more of the city."

"Staff was helpful and nice! Everything was close to my room"

"Todo muy agusto"

"Clean room, the amenities is complete the staff is approachable The breakfast was good Easy access parking"

"The hallways going to the room smelle"

"Very nice property"

"The concierge was not at all helpful. Called aheadand asked that he book a reservation, when we arrived, it had not been done and the current concierge told us to drive to the restaurant in person and ask for reservations! Y receipt was not emailed to me, I should have asked for. Printed copy. I’ve been on hold now for 20. Invites waiting to speak with someone to get my receipt. The bar tenders at both the rooftop and Dome bar acted indifferent. The rooftop bartender left the bar and I walked...

"Property is horrible dirty from the entrance to everything including the room, old dirt carpet and smells horrible dirty. Air conditioning with a very loud sound, room entrance light not working, one lamp light not working, only one used not new toilet paper. I checked out one day earlier since this was a disgusting environment. Will like a refund for the second night."

"Only thing I didn’t like was that the 3rd floor where I stayed didn’t have an ice machine. Loved the staff I had to cancel & reschedule several times due to a family emergency."

"I would stay here again. Showers in the rooms are a bit outdated"