Was a great stay up until the next morning we found bed bugs and had bites all over. Showed the manger/owner the bugs crawling around and all he could say was he was sorry and left. Upon packing our things and going to check out he could only offer a partial refund….not even half, when a full refund was necessary. Service was fine until that point. Purely disgusted with the bed bugs.
This hotel has recently changed hands and has been refurbished throughout to a good standard. The staff were excellent - friendly and very helpful. The location is really convenient for the beach (which is directly opposite) Devonshire Park Tennis, theatres and Winter Garden - all just a short walk away. Several good restaurants nearby. Highly recommended!
Wonderful hotel and very convenient.
Good welcome when I arrived at the hotel. I was able to check in early. The room was clean and comfortable. It was a hot day so the window had been left ajar to let in a breeze. Toiletries in the bathroom were provided.
I am vegetarian and I mentioned this when I checked in and vegetarian sausages had been bought for me.
The hotel is next to the beech.
Walkable for train station and the town centre so very convenient.
I would recommend staying here and I would stay again.
The staff were so friendly and helpful. They understood very well the requirements for a coeliac too.
Nicholas
เข้าพัก 4 คืน, มิถุนายน 2023
8/10 ดี
Valerie
29 มิ.ย. 2023
Valerie
เข้าพัก 2 คืน, มิถุนายน 2023
4/10 แย่
Liz
เดินทางกับครอบครัว
17 มิ.ย. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Liz
เข้าพัก 1 คืน, มิถุนายน 2023
6/10 พอใช้
Jack
เดินทางกับครอบครัว
14 มิ.ย. 2023
ชื่นชอบ: ความสะอาด
The property was close to the Pier, beach and promenade. I would rate the property as 3.2 stars. The property was nice and clean, but the rooms were oddly shaped. The single room with a sea view was very narrow and one felt that you were sleeping in a closed off corridor (the bathroom so small that the sink was in the bedroom)The breakfast was good but despite it being quiet, the empty cereal bowls were left on the table even after you received your cooked breakfast creating a very messy looking table. The staff were helpful and courteous.
Another stay at Alexander!,a great find in Eastbourne, all facilities not fully opened yet!but rooms excellent, receptionists great service!when its fully up and running?definitely top place on Eastbourne seafront!
Great stay!fantastic refurbishment of Alexander Hotel that others along Eastbourne front should follow!outstanding decor and when fully finished!Will be a great addition to Eastbourne!brilliant, as owners have kept some of the old features,,etc which adds a touch of class to decor!
What a difference from hotel i stayed in before!Great refurbishment, everything brand new in bedrooms!bathrooms spotlessly clean anf fantastic tiling!Great welcome also on signing in!highly recommended!thank you