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"Easy check-in/checkout. Clean spacious rooms. Great breakfast!!"

"Comfortable beds"

"The staff was great, a little off our route but not difficult to find."

"Our room was clean on the surface but we turned the lights off before we turned the sheets down. When I woke the next morning the sheets had not been changed. they had a large stain where someone had urinated. I was extremely upset. We took a picture and I went to the desk and showed it. They were apologetic and sent someone to change both beds. We come to Charleston, WV several times a year to visit our grandchild. The location of your hotel is great for us but we will probably not stay there...

"The property is quite dated. The lobby area was dark with dim lighting. The room was dingy though it was fairly clean. Not a homey atmosphere."

"As soon as I checked in, I was met by Saffronia who was cheerful and very welcoming. She explained the amenities available and got me right on my way to my room. Very clean, more than I expected and perfect after being on the road all day. Big rooms, clean, and a friendly staff. And the breakfast was excellent."

"Super friendly staff. Short walk to downtown!"

"The hotel is an older building, but is very conveniently located in Charleston West Virginia. The rooms are very clean. The front desk staff are wonderful and the morning breakfast is better than any other hotel I’ve ever stayed and that’s a no joke."

"Our bedding had visible stains or dirt."

"Clean, quiet and delicious breakfast."

"Our stay at this Hampton Inn was just an overnight as we were traveling. As always, we enjoyed our complimentary breakfast. Our room was quiet, clean and comfortable. Upgrades were being made at this location as we were there, but other than some areas that needed attending, there was no inconvenience. What really stood out was the welcoming and helpful nature of the staff! They were wonderful and treated us as if we were family. Specifically, because of that, if we're ever in the area...

"The property was well maintained, the staff very friendly. The rooms were clean and very spacious. My only compaint was breakfast was short staffed. There is a $10 parking fee. All in all I would definately stay here again!"