Search Pet-Friendly Hotels in Downers Grove

"Staff weren't knowledgeable of checkout system and automatic messages. Didn't notify me in a properly or timely matter and was prepared to charge me extra for a system error on their part. I had to ensure courtesy and grace were going to be provided so not to make them charge me extra. Pretty much, they were trying to blame me for something that wasn't my fault."

"Property and staff were wonderful; shuttle service was not. When picked up at the airport I was greeted in a quite unfriendly manner by the driver. I then expressed my discomfort, and the driver refused to take me to the property. When the driver realized that I was calling the property, then he agreed to take me back in."

"No thwre was no kitchen. The room was nothing like the pictures. It was hair everywhere. The shower water went down slow. No real light by the jetted tub. Everything was old. And the room smelled. the breakfast was awful. 2nd day breakfast area didnt look like it had been cleaned. Only thing that looked pleasing was the courtyard. Outside doors the locks didnt work. Floor by the shower and tub were dented in. And the breakfast area was FREEZZING COLD!!!! Definitely would not recommend....they have a lot of work to do with this property"

"Water in restrooms wasn’t working. Staff rude when we got checking in. Room wasn’t getting warm "

"Beautiful hotel "

"The staff are all so warm and welcoming. My flight out was delayed so I was able to leave my luggage and take some time to explore the neighborhood some more and work in the lobby/lounge area. I will be staying here again."

"My room was nice and cleaned everyday. Staff were awesome."

" STAFF were excellent. Food in restaurant really delicious."