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"Incredibly overpriced for what this room is booked for which is for convenience for early flight departure. Although it is beautiful and new, the TV would not turn on and there was no phone to contact reception so I sent a message on WhatsApp but didn’t get a reply until after we had gone to bed and I wasn’t going down in my pyjamas. "

"Lovely property, close to the station and a fantastic room."

"Phone not working,used bath mat hung up with fresh towels "

"We loved the room and spa. My kids were really happy. Would definitely love to come back."

"They didn't check us in correctly, advertised no charge on Eptos to then charge 1.5% The lady who checked us in was rude and didn't make us feel welcome."

"Clean"

"Great price, central, clean room"

"Yes, Very Good, Thank you Very Much"

"Room was terrible, shower was broken staff seemed to not care when told, nothing better than paying for accommodation and not even being able to shower. Won’t be back after using this hotel for many years "