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Super spacious rooms, great amenities, free water, coffee and biscuits in the afternoons, free drink on arrival, helpful staff, great Aircon and good small pool and gym. Great location

Polite and helpful pre-arrival email. Super easy out of hours access. Room was very tastefully decorated, very clean and comfortable. Great location offering amazing views over the water. Ideally located for good local eating. Would highly recommend.

Friendly staff and also organized a day room at short notice. Well located and modern hotel. A touch expensive but it's Seattle.

Friendly staff, clean, comfortable room. Rooms come well equipped with a microwave, small refrigerator, coffee maker and hot water pot in the minibar that has a sink. The bed was very comfortable and there are extra pillows and blanket.Underground parking, Convenient location to lots of places to eat. Grocery store nearby. Climate pledge and space needle are steps away. Nice view of the Puget sound and Space needle.

The staff were very kind and helpful

Really enjoyed our two night stay here and will be our ‘go to’ brand in future. Lots of amenities, very modern and spacious rooms, good gym and pool area. Close to lots of shops and food outlets. We picked the location as a central point to visit Mount rainier and downtown Seattle. Would highly recommend!

Food was really nice, room was clean and well presented, staff always helped when asked with a question

I think this is the best urban hotel I have ever stayed in. I was in Seattle from Canada meeting friends from England. The Citizen M, Pioneer Square was an oasis of calm, stylish, sumptuous, serenity. I’ve rarely seen such clever thoughtful, innovative, inspiring design outside of Europe. Lovely people, delicious breakfast, awesome atmosphere. I hope very much to stay again soon.

Excellent hotel right in the heart of Downtown

Fabulous hotel in a good location. Only downside is it is at the top of a hill.

The staff were great, the lady who checked us in was really nice and friendly and the two sisters who checked us out were lovely , the room was clean. The location was excellent, within walking distance of the hotel. They did have a shuttle, but we chose to walk to the airport. If we need a place to stay at Seattle airport we would certainly chose this hotel again.