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"Hotel was very clean, 7 minute walk from Karuizawa train station and only 10 minute walk from the Prince outlet mall! Hotel also has a good modest breakfast selection too. A convenience store is also 1 min from the hotel entrance even though it closed at 11pm. Room was spacious and have everything we needed, thank you for the great stay!"

"Everything and everyone were leaps and bounds above expectations. The staff were incredibly helpful and accommodating. The onsens were beyond par. The perfect complement when snowboarding Hakuba all day. It was an incredibly relaxing experience when coming back to our room. The amenities at this hotel were fantastic and our room incredibly spacious and relaxing. I would definitely stay here again. "

"Great property. Fantastic location with attentive staff and wonderful breakfast buffet. I highly recommend this hotel and the town of Matsumoto "

"Staff was excellent in making sure we had a comfortable room. Provided all the helpful details about the amenities and services. Always smiling and willing to help. "

"The room was excellent. The bed was so comfortable & duvet & pillows perfect. "

"Breakfast was delicious. Walking distance from the JR station. Room was basic but had everything you need. "

"Great location. Right next to the Karuizawa station, outlet and snowfields. Shuttle scheduled to come every 15-30 minutes to take you around the resort, outlet and other snow fields. Staying at resort also gives you discounted rates with the ski lifts and gear rental. Spacious room. Great for families."

"Great location "

"Great room"