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"Excellent "

"may have been a good hotel previously but now is rather shambolic . we had to move 3 club rooms within 3 days out of a 6 day stay . the first room we had a terrace that we shared with pigeons, crows and pigeon poo. came back to the room one afternoon to find a crow savaging through the room . the second room was next to an external event space which orevebted us from sleeping the whole night . management agreed to refund 2 nights stay . after 2 weeks we are still waiting for the refund. they found all the readons in the world not to refund the amounts to my card on the departure day. this was a terrible stay . this hotel simply destroyed my vacation "

"Pool good and clean, never overcrowded. Staff helpful and friendly. "

"It was off season so quiet but you can imagine the staff were always helpful and attentive. Our room staff were very kind. The spa staff were excellent too, yoga and treatments. Manohar in the cocktail bar was absolutely charming. "

"The pool was nice. Staff and room were great. We enjoyed our meal in the restaurant. Quick shuttle ride to the airport."

"This must be the nicest hotel in Trivandrum, because everything was perfect. It’s a beautiful hotel, everything is spotlessly clean and the staff are so attentive. It’s truly a hotel where the pictures match how beautiful the property actually is. We travelled from abroad and loved our stay. "

"Dear all at the Kumarakom Lake Resort, We thoroughly enjoyed our stay at your wonderful Lake Resort. Everyone at the resort, from start to finish, was ever so helpful. We especially enjoyed the gardens and the meandering pool the most. The afternoon tea in the garden and all the activities programmes arranged at the resort are excellent. The evening sunset trip on the lake and the music on the boat added to our enjoyment. A special mention of Kavi – his expertise with the camera phone was phenomenal and thought-provoking (at least to me!). Our dining experience at the multi-cuisine restaurant, with the variety of food offered and the quality of service, was amazing. Please convey our thanks to all your staff for making our stay memorable."

"Perfect location, amazing staff, I was treated like a member of the Royal family. We would definitely recommend this to absolutely everyone. Thank you so much! :)"

"Location was great, right next to Airport, but Sheets can be properly cleaned before customer takes the room, Sheets were stained"