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"If you really like old style hotel, this is ok. My main complain is bed being too soft and no air condition. The location is ok, but still a bit far away from town center. The breakfast is good. TV is too small."

"Rooms were nice and clean but we had an annoying noise coming from an air vent inside a wardrobe that drove us wild, made them aware and they attempted a bodge to cover it up but it still persisted and spoiled our sleep. The only other complaint is when we were dining a family with young children had been eating beside us and the kids had food on the floor, due to the hot weather there were a lot of flies about and they were congrigating around the food on the floor. This was like this the whole...

"Have stayed here a couple of times this year. The breakfast is great. The staff are excellent. Very quiet location but not to far from main towns. We will definitely ho there again next year."

"Great place"

"Outstanding."

"Overall very good. Breakfast needs some work. Especially the cooked breakfast."

"Beautiful hotel in the centre of Carlisle. Very friendly staff, and very dog friendly. The proximity to the Cathedral and Castle is great for site seeing. Breakfast was delicious too"

"Lovely old hotel with plenty of character. Room was spacious, clean and quiet. Front desk staff were nice. Suited my needs perfectly will go back."

"We had a lovely spacious room and bathroom that were comfortable and spotlessly clean. The shower was powerful, however, there was a gap between the screen and the bath so the bathroom got soaked every time we used it. The room doors need a soft close mechanism fitted to stop people from constantly slamming doors. The breakfast was not too bad but could do with some more cold options. The breakfast tables are very sticky! Overall we had a lovely stay."

"Big rooms, excellent view lakeside. Well appointed with comfy beds"

"A grand hotel in the countryside, it's a shame the state it's in now. The carpet is worn out in place's, the game's room is a complete mess and the hotel smells damp & musty. The dining room is grand and well maintained, the food is pretty good. The staff are friendly and helpful."

"We had a wonderful 3 days here. The accomodation, staff, food, facilities location and views were all excellent. A lovely relaxing break."

"A lovely hotel"

"Well positioned for the Ullswater steamers. Very good hotel. Good restaurant and bar. The bar serve red good local ales."

"First impression of the hotel at check-in was exceptional- Stephen was very welcoming and friendly, and we knew it was going to be an incredible stay! In fact, encounters with the staff from bartender, restaurant and housekeeping were all friendly, engaging, and positive. The location was serene and relaxing with incredible 360-degree views of mountains and pastures! Inside, there were several cozy areas to relax and unwind. I would also recommend booking a dinner reservation for fine dining as...

"The quality of the breakfast was excellent with local quality produce where possible and the staff were helpful and polite. Good onsite private parking. Unfortunately the room was poor, on the second floor in the attic with sloping roof, it felt claustrophobic. The Bed was a small double the tv was small the bathroom was tiny with nowhere to put washbag etc. basically ok as a single but not a double. It was also extremely hot with only a small window for ventilation."