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"safe n sound"

"Maintenance & service needs improvement "

"Great heritage hotel well laid out set in a tea garden estate. Service and staff were excellent and the food was very good. Only 30 mins from the airport. "

"Property is located near to mall road, though bit walking is required to reach there, overall it was comfortable stay. Food was excellent, very tasty, hospitable staff, vintage type property, Its one of oldest in darjelling well maintained."

"We had an amazing stay at ging tea house It is a rare gem hidden in the mountains with breathtaking views. The property manager Mr. Andrew made sure our stay was memorable. He helped us with the directions. He and his team work day and night to make sure we have tasty food for breakfast lunch and dinner and making nice dargeeling tea for us. The property is located in the mountains with lots of greenery and small hikes to explore the tea plantations. Will definitely visit here again. "

"nice service"

"The rooms were clean and the staff were really helpful. They need to make the hotel more friendly for the people with disabilities. They need to put side rails up and make the hotel more wheel chair accessible. Furniture is old, basically to maintain the colonial heritage, but still the furniture could polished to look new. Otherwise no complaints. They just need to make it more friendly for the DISABLED since it’s on the top of a hill."

"We booked this hotel for its heritage and its connection to various historical figures. What we hadn't counted on was such a warm welcome. Absolutely nothing was too much trouble, and when we were asked what we would like for breakfast on the evening before, we requested some things that weren't on their breakfast menu (We hadn't seen it at that point)and they went out and bought them specially. We honestly cannot wait to visit again."

"A beautiful colonial building. The room was very spacious and clean with good views. Staff were very welcoming and were happy to help us in every way with excellent food in the restaurant. We would have no hesitation in recommending Arcadia Resort . "

"Great value for the purchase. We prolonged our stay. Nice big room with a view over Darjeeling and Kangchendzonga. The cleaning and roomservice is efficient. The reception is efficient too and very kind with advices. Thanks to Priyanka. "

"This hotel is substandard. We booked for three nights but ended up checking out after one because of the poor conditions of the room. "

"Amazing, great location with views of the Himalayas. Staff very friendly and helpful. Overall highly recommended."