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"The room standards were not great, as the rooms appeared old by hotel standards. The heating systems were exposed, and a portable air conditioner had been added to the room, which did not give it the feel of a proper hotel room. The supposedly white dressing gowns provided were visibly used, although they had been washed. One of them was also very old and discoloured into brown, so I could not use it. On my first morning, I was also disappointed with the breakfast experience. Some food items...

"The room was clean and spacious, with a spacious bathroom. There was a patio door that led up to a decking area and a roof terrace. The breakfast was good, with a nice variety of cold and hot breakfast items."

"The experience at Ribby Hall Spa Hotel is incredible. It did let us with a few things which I think are fixable and I hope this feedback can help improve the service. First of all, the indoor and outdoor spa is amazing, well paced and never feels too busy, however I will say the amount of wasps in the outdoor area, including flying around in the bar and quite literally hovering and crawling around the hot tubs is a concern and was a big let down for such an amazing venue. A member of staff...

"The room was clean and tidy. The carpet in the communal area was dirty and smelled. The hotel pool was very cold indeed. It also had a dirty plaster floating in it with blood on. The changing room floor was dirty. We did report these things. The hotel has changed a number of things since we last stayed. They now charge for towels for the pool which we were not impressed by. They have stopped doing free coffees from the machine in a morning, which used to be a nice touch too. We have stayed here...

"Easy parking at the front of the hotel, friendly welcome. Loved that the check in was after 2pm! Room was an Exec Patio king which was on the ground floor of the new wing, overlooking the front. Very clean, with toiletries, iron ironing board, coffee machine, kettle, simple but good storage for a couple of nights stay. Shelving for own toiletries in bathroom and great mirrors/lighting. Hairdryer, smart tv. Comfortable bed and pillows, usb ports beside bed, blackout curtains, and patio door with...

"Very clean, very quiet, had everything you need in one place, restaurant was nice and the food was nice, helpful staff. Parking was an additional cost which I do not like"

"Absolutely lovely stay again the staff were friendly and were genuinely interested in your stay and ensuring you was having a great time. Rooms were spotless as always and was able to park with ease."

"The hotel itself was great, my only issue was it was unbearably hot. There is a fan provided in the room which was welcomed, but the window didn't open. I was also on the third floor, with my toddler which would have been fine however the carpet was really thick and my suitcases got stuck and coming out the lift there were 4 steps down and back up to navigate. I would 100% stay again, but would just request a room on the bottom floor. Staff were amazing at breakfast, as a solo traveller with a...

"Very clean and in great location. Sue is a very professional and friendly host. If we are in the area again would definitely stay here again. Oh, great coffee at breakfast"

"Room was spacious and clean. Bonus having a fridge too. Staff were friendly and helpful. Plenty of parking. Breakfast buffet was good, nice selection of options."

"I enjoyed my stay clean very nice place"

"We have just enjoyed a lovely stay. Room 101 was spacious and comfortable, with splendid views from the big bay window. We were due to dine out but when we saw the menu for the restaurant, Coast, we chose to eat in, an excellent decision because our dinner was delicious! Cooked breakfast also good - plentiful, hot and tasty. Table service which is so much nicer than the breakfast buffets hotels tend to lay on these days. The staff were all friendly and professional. Thank you, we will...

"Lovely place to stay"

"Nice rooms & fantastic location"

"It was clean"