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"Room too cold. Cant be adequately heated. Staff refused to give 2nd key to keep heater on . Cockroaches in dining area/table. Staff ignored when cockroaches were pointed out. "

"Excellent service "

"Property is located near to mall road, though bit walking is required to reach there, overall it was comfortable stay. Food was excellent, very tasty, hospitable staff, vintage type property, Its one of oldest in darjelling well maintained."

"We were touched by your extremely courteous service. Please keep this up!"

"The rooms were clean and the staff were really helpful. They need to make the hotel more friendly for the people with disabilities. They need to put side rails up and make the hotel more wheel chair accessible. Furniture is old, basically to maintain the colonial heritage, but still the furniture could polished to look new. Otherwise no complaints. They just need to make it more friendly for the DISABLED since it’s on the top of a hill."

"What a lovely authentic place!"