Search Hotels Near Cinemark Spring-Klein, Houston

"Great hotel in an awesome location. The team at the front desk was polite, fast, and helpful. My room was super clean, modern, and really comfortable. I loved being right in the Cityplace area—it's super convenient and a really nice neighborhood. Highly recommend if you need a solid place to stay in Houston."

"Parking was easy, staff was good, but the room I got was not good at all."

"Clean room"

"All around good, parking, clean room, staff and breakfast"

"The day staff was rude and messy. They were talking about the overnight staff while checking me in and was unprofessional."

"Unfortunately, our overall experience was disappointing due to the lack of cleanliness and service. We stayed for three nights, and although our towels were taken away daily, they were not replaced unless we specifically asked. The same applied to toilet paper. The room was absolutely not clean upon arrival. There were hairs from previous guests and dust all over the bathroom floor. Even worse was the floor in the room itself, it was so dirty that the soles of our feet turned black. Walking barefoot or even in socks was simply not an option. We also had to request that someone come and clean the room. I can accept that the bed is not made every day, but dirty floors, no clean towels, and no toilet paper are unacceptable to me. If we return next year for the Ironman, we will definitely choose a different hotel."

"The bed was comfortable. I requested a shower chair before ck in. None furnished. They did give me a room with a fold down chair but it was broken. Also, no luggage carts at hotel. ( they were stolen & never replaced). Room had musty smell to it. Ice macine on 1st floor not working but Kia ( desk attendant) did furnish ice for me.ck in & ck out was quick & efficient."

"The staff members were incredibly sweet, but sadly the rooms left more to be desired. The rooms were definitely dated, the tv didn’t work in my first room and once I was moved to another one my comforter had stains on them, and the towels had red mold on there as well. The snack shop was awesome to have. Overall, it was alright for a weekend work trip but I probably won’t come back."

"Clean room, breakfast was very good and the resort was really nice. "