โรงแรมและที่พักชิโรโม

"The AC in my room wasn’t working, hard to sleep at night cause it was hot."

"While we appreciated the excellent location, cleanliness, breakfast, and the attentive floor cleaning staff, we experienced several significant issues. First, I booked two rooms nine months in advance and explicitly requested twin beds. Upon arrival, we were told only one twin room was available. As staff could not separate the main double bed into two, your solution was to outfit the room with a highly uncomfortable camp bed. When we requested an upgrade to resolve this, I was told that there...

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"We took so long to check in even we arrived at 8 pm the rooms weren’t ready we waited for almost one hour to check in .. there is a huge miscommunication between staff to the point that they sent the deputy manager and the security to my room to ask me to check out on the day before my checking out and he was insisting. The toilet smelled so bad as if they never maintenance the building"

"I have not come across a more courteous and helpful tasks in any other hotel in Kenya. All staff smile and eager to help. Checking in and checking out very efficient Ideal location just opposite to a shopping mall."

"Provide new towels, ensure internet is stable."

"The staff is very friendly and helpful plus I loved the location."

"mooi hotel met behulpzaam personeel, schone kamers met (aan de achterkant) zicht op groen en de rivier."

"ค่อนข้างดี โรงแรมอาจจเก่าไปหน่อย แต่ภาพรวมใช้ได้เลย"

"We had an excellent experience at Sarova Stanley Hotel. The rooms were very clean and comfortable, and the central location made it convenient for exploring Nairobi. Breakfast was a little pricey, but the food and selection were very good. A special thank you to Emily and Maxwell at the Clubhouse Happy Hour. They were friendly, attentive, and provided excellent service. Their warm personalities and hospitality made our evenings especially enjoyable. Overall, a wonderful stay with great service,...

"All was good at the Heron Hotel."